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Sales Representatives job at Pearl Dairy | Apply Now
Kampala, Uganda
Full-time
Are you looking for Marketing and Sales Jobs in Uganda 2024? If yes, then you might be interested in Sales Representatives job at Pearl Dairy
Pearl Dairy Farms Limited is a leading Ugandan dairy processing company committed to enhancing nutrition, supporting local farmers, and delivering high-quality dairy products under its flagship brand, Lato Milk. With a mission to empower communities through sustainable dairy farming and accessible nutrition, Pearl Dairy has earned widespread recognition for its quality standards, export excellence, and inclusive business practices that benefit thousands of smallholder farmers.
Since its establishment in 2013, the company has grown into one of East Africa’s largest dairy processors, leveraging modern technology, a robust supply chain, and strategic partnerships to serve regional and international markets. Pearl Dairy fosters a culture of innovation, accountability, and continuous improvement, offering career opportunities in diverse fields such as production, quality assurance, logistics, and sales, with a focus on employee well-being and development.
With a workforce of over 500 employees and a network of farmers spanning Uganda and neighboring countries, the company’s core values include integrity, customer focus, excellence, and sustainability. Its CSR efforts focus on improving rural livelihoods, promoting education, supporting women in agriculture, and implementing environmentally conscious practices. For more information, visit www.latomilk.com.
Sales Representatives job at Pearl Dairy
Pearl Dairy
The overall purpose of the job is to sell milk products and meet customer needs while obtaining orders from existing or potential retail outlets. The job holder should also ensure continuous customer satisfaction.
Take orders from the super agents and inform them on any unforeseen delays or problems in delivery of their orders;
Update super agents on new products, identify opportunities to grow the customer base through establishing new relationships, and be the first point of contact for urgent calls, emails, and messages;
Prepare an inventory stocks report of the stocks in the super agents' custody;
Follow up with the office whether payment done by the agents has reflected;
Create a Demand Signal Repository (DSR) list/database of what is sold as well as competitor information;
Monitor and report on market competition by regularly assessing pricing dynamics, new product specifications, and different trade activities;
Ensure processing of orders is done on time as guided by the standard operating procedures;
Build and maintain existing relationships with all customers, solve and/or escalate customer complaints depending on the magnitude of the issue;
Obtain and maintain data of retail outlets for every market assigned by the Sales Manager;
Study market trends and make appropriate recommendation to improve sales and as well provide daily competitor, consumer and market intelligence;
Ensure accurate pricing of milk products to all customers;
Resolve or escalate various complaints submitted by customers by offering proper solutions;
Perform any other duties as may be assigned.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education: A high school diploma or equivalent is typically required. Some positions may prefer candidates with a bachelor's degree in marketing, business administration, or a related field.
Experience: Previous experience in sales, marketing, customer service, or a related role may be preferred but is not always required for entry-level positions. Internships or part-time jobs in sales or marketing can provide valuable experience.
Communication Skills: Excellent verbal and written communication skills to interact with customers, colleagues, and stakeholders effectively. Ability to articulate ideas, convey information clearly, and engage with audiences.
Interpersonal Skills: Strong interpersonal skills to build and maintain relationships with customers and colleagues. Ability to work collaboratively in a team environment and adapt to different communication styles.
Organizational Skills: Good organizational and time management skills to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Attention to detail and accuracy in completing tasks.
Computer Proficiency: Proficiency in using Microsoft Office applications (e.g., Word, Excel, PowerPoint) and familiarity with customer relationship management (CRM) software or marketing automation platforms.
Analytical Skills: Basic analytical skills to interpret sales and marketing data, track performance metrics, and draw insights for decision-making. Ability to analyze market trends, competitor activities, and customer behavior.
Creativity: Creative thinking skills to contribute ideas for marketing campaigns, promotions, and content creation. Ability to think outside the box and come up with innovative solutions to marketing challenges.
Customer Focus: Customer-centric mindset with a focus on delivering exceptional service and value to customers. Empathy, patience, and problem-solving skills to address customer inquiries and concerns effectively.
Adaptability: Adaptability and flexibility to thrive in a fast-paced, dynamic work environment. Willingness to learn new skills, take on new challenges, and embrace change in the sales and marketing landscape.
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
