Sales Representatives job at Hwan Sung Industries | Apply Now

Prospecting: Sales representatives identify potential customers or clients through various means such as cold calling, networking events, referrals, and lead generation activities.

Lead Qualification: Once leads are identified, sales reps qualify them to determine their level of interest, budget, authority to make purchasing decisions, and other relevant factors.

Product Knowledge: Sales reps must have a deep understanding of the products or services they are selling. This includes knowing features, benefits, pricing, and competitive advantages to effectively communicate with potential customers.

Sales Presentations: They prepare and deliver sales presentations or demonstrations to showcase products or services and highlight their value proposition to prospective buyers.

Negotiation: Sales representatives negotiate terms of sale, including price, payment terms, delivery schedules, and any other relevant terms and conditions to secure deals.

Closing Sales: Their ultimate goal is to close sales by convincing prospective customers to make a purchase or sign a contract.

Customer Relationship Management (CRM): Sales reps use CRM software to manage customer interactions, track leads, update contact information, and maintain a record of sales activities.

Follow-up: After initial contact or a sales presentation, sales representatives follow up with leads to answer questions, address concerns, provide additional information, and move the sales process forward.

Account Management: For existing customers, sales reps maintain ongoing relationships by providing support, addressing issues, upselling or cross-selling additional products or services, and ensuring customer satisfaction.

Market Research: They stay informed about industry trends, competitor activities, and market conditions to adjust sales strategies and identify new opportunities.

Administrative Tasks: Sales representatives may also be responsible for administrative tasks such as preparing sales reports, updating sales forecasts, and maintaining accurate records of sales activities.

Training and Development: They participate in training programs to enhance their sales skills, product knowledge, and understanding of company policies and procedures.

Meeting Sales Targets: Sales representatives are typically assigned sales targets or quotas that they are expected to meet or exceed within a given timeframe.

Feedback and Reporting: They provide feedback to management on customer needs, market trends, and product performance, and they report on sales activities, progress toward goals, and challenges encountered.

Customer Service: Sales reps may also handle customer inquiries, resolve complaints, and ensure that customers receive high-quality service throughout the sales process.