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Full-time
Revenue Assurance Executive Job at Airtel Tanzania
Airtel Tanzania
Job Description
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
Duties, Roles and Responsibilities
- Maintain high levels of compliance above 99% for GSM
- Implement Revenue Assurance SOPs & RA Manuals to cover emerging risks and better management of existing risks
- Detect and plug revenue leakages
- Identify missed revenue opportunities
- Continuous review of service paths and revenue paths and contribute to evolve RA control environment to cover emerging risks and minimize the existing leakages
- Use various DBMS for data mining, analysis and reporting
- Track key revenue and subscriber KPIs for trends or declines
- Monitor product performance and generate strategic insight
- Implement Group wide initiatives
- Support Project management teams for major system launches to do comprehensive risk analysis and ensure First Time Right
- Build knowledge base and key learning’s, maintain standards UAT templates and already implemented processes for compliance
- Liaise with CFT to understand the complete architecture, end to end service path and revenue path, and perform UAT cases
- Highlight to business the emerging risks
- Close loop with CFT for fast closure of issues
- Escalate appropriately when required through proper hierarchy
- Take ownership to get issues closed
- Provide weekly/monthly reports in a timely manner as required by business and Group RAFM
- Report on all revenue loss incidents to management
- Comprehend business logic and use of SQL guidelines and procedures for accurate data generation/mining
- Prepare timely management & regulatory reports highlighting performance against set business KPIs
- Apply SQL best practices for precise data extraction
- Ensure adherence to audit requirements and address findings proactively
- Should strictly be satisfactory or above
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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