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Job Summary
Job Title:
Relationship Manager (Corporate)
Employer:
dfcu Bank
Location:
Country:
Contract Type:
Full-time
Job Category:
Administrative jobs
Number of Positions:
1
Deadline:
Friday, 2 August 2024
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Relationship Manager (Corporate) job at dfcu Bank | Apply Now
Kampala, Uganda
DFCU Bank is a leading financial institution in Uganda dedicated to transforming lives and businesses through innovative financial solutions that drive economic growth and financial inclusion. Established in 1964 as the Development Finance Company of Uganda, the bank has grown from a development finance institution into a full-fledged commercial bank, with a significant milestone being its acquisition of Crane Bank in 2017. Recognized for its strong financial performance, customer service excellence, and digital banking innovations, dfcu Bank has received multiple industry awards and remains a trusted partner for individuals, SMEs, and corporate clients.
The bank fosters a dynamic and inclusive work culture that emphasizes integrity, customer focus, innovation, teamwork, and excellence, offering employees professional growth, career advancement opportunities, and competitive benefits. With a strong presence across Uganda through an extensive network of branches, ATMs, and digital banking services, dfcu Bank continuously invests in technology to enhance accessibility and efficiency.
Committed to corporate social responsibility, the bank actively supports financial literacy programs, women empowerment initiatives, environmental sustainability efforts, and youth entrepreneurship. Headquartered at 26 Kyadondo Road, Kampala, Uganda, dfcu Bank remains a key driver of financial empowerment and economic development in the country. For more information
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Relationship Manager (Corporate) job at dfcu Bank
Full-time
Deadline:
2 Aug 2024
Relationship Manager (Corporate) job at dfcu Bank
dfcu Bank
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
Reporting to the Sector Head, the role holder will be responsible for managing corporate relationships within business segments through origination in line with targets and expectations. The Relationship Manager will be responsible for offering the best customer experience to the assigned clientele to ensure retention and growth of the business through a deeper understanding of the client’s business and operations to enable the bank to grow its share of wallet by meeting the clients’ business needs.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Provide superior relationship management. Customer retention, loyalty, preference & devotion to corporate Relationships.
Work with SRMs or segment heads to upskill understanding of market, sales and product understanding.
Sell bank products to corporate customers including Multinationals, Large Corporates, Development organizations, Government and other parastatals enhance growth in customer numbers and achieve overall financial targets.
Provide superior relationship management. Customer retention, loyalty, preference & devotion to corporate Relationships.
Work with SRMs or segment heads to upskill understanding of market, sales and product understanding.
Sell bank products to corporate customers including Multinationals, Large Corporates, Development organizations, Government and other parastatals enhance growth in customer numbers and achieve overall financial targets.
Analyze and compare our product offer, service, pricing and financial performance against competition, and give feedback from market-market intelligence, to remain relevant and competitive to be the preferred financial provider in the market.
Identify new or additional business openings in the market-Research and information gathering.
Improve relationship management through regular visits, timely feedback to clients & continuous anticipation of their needs with the aim of exceeding their expectations.
Cross selling and retention of borrowing vs. Non–borrowing clients in Branches to maintain a clean & updated database.
Addressing/resolving corporate customer complaints and providing feedback promptly.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
University graduate (Hons)
Skills in Sales, Credit & Relationship Management will be an added advantage.
Track record in sales management.
5 Years’ experience in banking of which 2-3 should be in relationship management & sales.
Computer knowledge especially spreadsheet, word & PowerPoint.
Relevant business experience and acumen.
Outgoing, self-motivated and a good team player able to work under minimum supervision- Self-drive and initiative.
Excellent communication, interpersonal and negotiation skills.
A self-starter who is oriented and able to meet deadlines.
Full of energy and enthusiasm.
Excellent relationship management skills
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
