Receptionist job at Mada Hotels | Apply Now

Greeting and Welcoming Visitors:

• Welcome visitors, clients, and guests as they arrive at the office or facility.

• Provide a positive and friendly first impression by greeting visitors warmly and directing them to the appropriate person or location.

Answering and Directing Phone Calls:

• Answer incoming phone calls in a professional manner and direct calls to the appropriate person or department.

• Take messages and relay important information accurately and promptly.

Managing Incoming and Outgoing Mail:

• Sort and distribute incoming mail, packages, and deliveries to the appropriate recipients.

• Prepare outgoing mail and packages for pickup or delivery, including postage and labeling.

Scheduling and Managing Appointments:

• Schedule appointments, meetings, and conference rooms as requested by staff or visitors.

• Coordinate calendars and assist with meeting logistics, such as setting up conference calls or arranging catering.

  
  

Maintaining Reception Area:

• Ensure the reception area is clean, organized, and presentable at all times.

• Monitor and replenish office supplies, such as pens, notepads, and brochures, as needed.

• Arrange seating and provide assistance to visitors as they wait.

Providing Administrative Support:

• Assist with administrative tasks, such as photocopying, scanning, filing, and data entry, as requested by staff members.

• Maintain electronic and paper filing systems to ensure documents are organized and easily accessible.

Handling Inquiries and Requests:

• Respond to inquiries from visitors, clients, and staff regarding company information, services, or directions.

• Assist with basic information requests and provide assistance or referrals as needed.

Security and Access Control:

• Monitor access to the premises by ensuring visitors sign in and out, issuing visitor badges, and enforcing security protocols.

• Notify appropriate personnel of any security concerns or unauthorized individuals on the premises.