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Front Desk & Reception Operations

• Welcome and attend to visitors, clients, and guests in a professional and courteous manner
• Answer and direct incoming calls, take messages, and handle inquiries promptly
• Manage appointment scheduling, maintain visitor logs, and coordinate meeting room bookings
• Receive and distribute incoming mail, packages, courier deliveries, and outgoing correspondence
• Maintain a clean, organized, and professional reception area at all times

Secretarial & Administrative Support

• Provide administrative support to management, including drafting correspondence, memos, and reports
• Schedule and coordinate meetings, appointments, and travel arrangements for staff and management
• Take meeting minutes, maintain accurate records, and follow up on action items
• Manage office filing systems (both physical and digital) and ensure proper documentation
• Monitor and replenish office supplies, pantry items, and coordinate with vendors for restocking
• Handle routine office errands and liaise with service providers for office maintenance needs
• Assist in organizing company events, meetings, and workshops as required