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About the Organisation
Premium Cash Officer job at Wave Mobile Money | Apply Now
Arua, Uganda
Wave is a rapidly growing fintech company on a mission to make Africa the first cashless continent by offering affordable, accessible, and user-friendly mobile money services that empower individuals and small businesses. Recognized for revolutionizing digital financial inclusion, Wave has earned a strong reputation across several African countries, notably in Senegal, Côte d'Ivoire, and Uganda, for eliminating high transaction fees and providing free peer-to-peer transfers.
The company fosters a people-first, inclusive work culture that values innovation, integrity, and impact, offering flexible job opportunities and remote-friendly work arrangements to attract top talent committed to solving real-world problems. Since its launch in 2018, Wave has evolved from a remittance app into a full-scale mobile money platform, leveraging a unique agent-based model and open-source technology to ensure affordability and transparency.
With millions of users and a rapidly expanding team, Wave maintains a dynamic and scalable business model centered on user trust and community empowerment. Its core values—user obsession, empathy, ownership, and transparency—guide its operations, while its commitment to corporate social responsibility is reflected in its efforts to promote financial literacy, economic inclusion, and sustainable development. More information can be found at www.wave.com.
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Premium Cash Officer job at Wave Mobile Money
Full Time
Deadline:
23 Apr 2025
Job Title
Premium Cash Officer job at Wave Mobile Money
Wave Mobile Money
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
How you’ll help us achieve it
The Premium Cash Officer plays a crucial role in our liquidity operations by serving our customers and rebalancing our mobile money agents with either cash or e-float. We are looking for someone skilled enough to guide and mentor the Premium Agent Assistant (PAA) and dynamic enough to manage any conflict that could occur in the premium outlet.
In this role, you'll;
Control access to the safe/cash house, including managing cash in and cash-outs between the safe and the PAA accounts.
Hold the end-of-day bill counting and maintain daily reconciliation of premium agent outlets.
Ensure that all cash management transactions are correctly recorded in the treasury system.
Promptly request sufficient funds from the head office to ensure no service disruptions and delays at the outlet while serving our customers and agents.
Be responsible for the receipt and dispatch of cash through the Cash In Transit (CIT) team.
Ensure all cash management policies and guidelines are adhered to.
Responsible for the escalation and follow-up of all issues that impede the well-functioning of the premium outlet.
Encourage proximity agents to be liquid through frequent tracking, monitoring, and issue resolution.
Support agent/customer needs to provide immediate support on Wave's offer information, opening accounts, system, application, and physical cards.
Ensure that all cash management transactions are correctly recorded in the treasury system.
Key details
Location: You'll work from our office in Arua, Uganda, and may travel to other field locations.
Work authorization in Uganda is required.
This is a permanent position.
Our salaries are competitive and calculated using a transparent formula.
We offer generous health insurance for yourself and your dependents.
We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.
Airtime reimbursement.
Free food and a beautiful office space.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Requirements
Strong proficiency in English and other local languages in Uganda preferably Lugbara.
3+ years of experience as a cashier in cash management, reconciliation & liquidity management, cash handling or delivery, or a similar position.
A bachelor's degree in accounting, finance, banking, or any related discipline.
You might be a good fit if you
Are exceptionally organized and able to follow through on tasks independently.
Have a strong sense of prioritization.
Are exceptionally customer-obsessed.
Demonstrate tenacity and a willingness to go the extra distance to get something done.
Are detail-oriented and seek to achieve excellence in everything you do.
Are a clear and proactive communicator - written and verbal.
Are a self-starter and proactive about achieving ambitious targets.
Always seek to improve yourself through honest self-reflection.
Enjoy teamwork, but also know how to work well independently.
Are embarrassingly honest with a high level of integrity.
Our team
We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.
We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
We are on Y Combinator's top companies by revenue.
