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Full-time
Operations Supervisor Job at Solvo Global
Solvo Global
Job Description
Lead, coach, and supervise call center agents. Monitor KPIs and ensure service quality standards are met. Provide training and motivation to the team. Resolve escalations and guarantee a positive customer experience.
Duties, Roles and Responsibilities
- Lead, coach, and supervise call center agents
- Monitor KPIs and ensure service quality standards are met
- Provide training and motivation to the team
- Resolve escalations and guarantee a positive customer experience
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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