Operations Analyst job at Glovo | Apply Now

• Understand Uganda’s operational challenges in order to adapt the fleet strategy and maximize the results and metrics improvements

• Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning, and zoning, implementing logistics features on a regional level, and many more from a data perspective: providing deep analytics, creating dashboards, bots, simulations, data models

• Lead end to end projects aimed at improving the metrics, including the analysis of the raw data, identification of the insights and issues, proposing the solutions and then executing them

• Propose (be an enthusiast), track and consolidate new ideas to improve the operations by being obsessed with Glovo's KPIs

• Create postmortem documents to analyze the results of each project and be able to replicate them for future projects & with rest of the countries

  
  

• Use your data visualization skills, in order to support delivered messages in the most efficient way.

• Have a blank page for you to create! We don't stick to a single playbook, and we expect you to build your own as the business and market evolves

• Report directly to the Head of Operations of Kenya and Uganda

• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

• Contribute towards the continuous improvement of the Glover lifecycle through out-of-the-box thinking especially in key events management (Ramadan, Christmas, Big football Matches) where the demand is way higher than the supply

• Coordinate supply forecasts at a city level for +10 cities & improve it in a consistent manner by being in contact with Ops Managers, Growth and Marketing and Sales from the local teams