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Operations Analyst job at Glovo | Apply Now
Are you looking for Engineering Jobs in Uganda 2024? If yes, then you might be interested in Operations Analyst job at Glovo
Glovo Uganda, established in October 2020, is a subsidiary of the Barcelona-based startup Glovo, aiming to make everyday life easier by providing on-demand delivery services for food, groceries, and various products within cities. The company has rapidly gained recognition in Uganda for its reliable and efficient service, partnering with renowned brands such as Carrefour and KFC to enhance its market presence.
Glovo fosters a dynamic and inclusive work culture, emphasizing core values like quick delivery of value ("Gas"), maintaining a positive attitude ("Good vibes"), humility ("Stay humble"), care, ownership ("Glownership"), and striving for excellence ("High bar"). The company offers various job opportunities, including roles for couriers and corporate positions, providing flexible work arrangements and competitive benefits. Since its inception, Glovo Uganda has expanded its operations beyond Kampala to include areas like Wakiso and Mukono, continually growing its user base and delivery network.
Embracing innovation, Glovo utilizes a technology-driven business model that connects users, couriers, and businesses through a seamless platform, ensuring efficient and timely deliveries. The company actively engages in corporate social responsibility initiatives, such as delivering over 500,000 social meals to enhance food accessibility in Uganda. For more information, visit their official website at glovoapp.com/ug/en/.
Kampala, Uganda
Full-time
Operations Analyst job at Glovo
Glovo
Our culture and strong values.
• We have an ‘’office-first’’ culture and we place collaboration at the center of everything we do!
• We have a non-vanilla personality and feedback mindset. We don’t shy away from difficult conversations - we see them as a gift!
• We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.
Our career development philosophy.
• We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
• We take ownership of our career development. We don’t believe in linear and predictable career paths - we create the job of our dreams!
• We embrace opportunities to move the needle and make an impact beyond our scope.
Our commitment to being a force for good.
• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
• We invest in doing good by dedicating time and resources into social and environmental initiatives.
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.
• Understand Uganda’s operational challenges in order to adapt the fleet strategy and maximize the results and metrics improvements
Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning, and zoning, implementing logistics features on a regional level, and many more from a data perspective: providing deep analytics, creating dashboards, bots, simulations, data models
Lead end to end projects aimed at improving the metrics, including the analysis of the raw data, identification of the insights and issues, proposing the solutions and then executing them
Propose (be an enthusiast), track and consolidate new ideas to improve the operations by being obsessed with Glovo's KPIs
Create postmortem documents to analyze the results of each project and be able to replicate them for future projects & with rest of the countries
Use your data visualization skills, in order to support delivered messages in the most efficient way.
Have a blank page for you to create! We don't stick to a single playbook, and we expect you to build your own as the business and market evolves
Report directly to the Head of Operations of Kenya and Uganda
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Contribute towards the continuous improvement of the Glover lifecycle through out-of-the-box thinking especially in key events management (Ramadan, Christmas, Big football Matches) where the demand is way higher than the supply
Coordinate supply forecasts at a city level for +10 cities & improve it in a consistent manner by being in contact with Ops Managers, Growth and Marketing and Sales from the local teams
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
3+ years experience with a passion about analytics: you enjoy deep diving into problems to find the root cause
Problem-solving skills: no problem is too small or too big
Excel/Google Sheets proficiency is a must
SQL intermediate level is a nice to have
Master Degree in Engineering, Mathematics/Statistics is a nice to have
Python knowledge (basic-intermediate level) as a nice to have
Knowledge of visualisation tools like Tableau, Looker and/or Qlikview
Exceptional verbal and written communication skills (English is a must)
Proactive approach, great organization skills and obsession with details
An empathetic, inclusive and curious attitude
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
