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Job Summary

Job Title:
Officer, Records Quality Assurance
Employer:
Stanbic Bank Uganda
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Number of Positions:
Deadline:
Friday, 6 February 2026

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Stanbic Bank is one of Uganda's largest and most reputable financial institutions, known for its extensive range of banking products and services tailored to meet the needs of individuals, businesses, and corporations. As a member of the Standard Bank Group, which is Africa's largest banking group by assets, Stanbic Bank benefits from a strong financial foundation and access to a broad network of resources and expertise. The bank offers a variety of services including personal banking, business banking, corporate and investment banking, and wealth management. Stanbic Bank's personal banking services include savings and current accounts, loans, mortgages, and credit cards, designed to help individuals manage their finances effectively. For businesses, the bank provides customized solutions such as business accounts, trade finance, and cash management services, aimed at supporting the growth and operational efficiency of SMEs and large enterprises. Stanbic Bank is also a leader in digital banking innovation, offering advanced online and mobile banking platforms that provide customers with convenient, secure, and efficient access to their accounts and banking services. This commitment to technology ensures that clients can manage their finances anytime and anywhere, enhancing their overall banking experience. The bank is deeply committed to corporate social responsibility, actively participating in initiatives that promote education, health, and economic development in Uganda. Through programs such as the Stanbic National Schools Championship and various community development projects, the bank invests in the future of Ugandan society, reflecting its dedication to making a positive impact. Stanbic Bank's strong reputation for reliability, customer service excellence, and financial stability makes it a trusted partner for individuals and businesses alike. Its strategic focus on innovation, community engagement, and sustainable growth positions Stanbic Bank as a key player in Uganda's financial sector and a driver of economic progress.

Full-time

Deadline: 

6 Feb 2026

Officer, Records Quality Assurance Job at Stanbic Bank Uganda

Stanbic Bank Uganda

Job Description

Provide level 1 support in the maintenance of the Electronic Records Systems (EDMS & PDMS) to ensure system availability and performance through basic trouble shooting, and where necessary, escalation, follow up and closure of any system anomalies

Implement data management protocols for Bank records to facilitate the creation of new records through the administration and control of the File Trail master-list and Barcode data-base; i.e. ensure availability of appropriate meta-data to facilitate effective and functional indexing of records

Duties, Roles and Responsibilities

  • Administer the Bank’s records management infrastructure to support effective and sustainable records management in compliance with business and regulatory requirements.
  • Administer the Bank’s records management infrastructure to support effective and sustainable records management in compliance with business and regulatory requirements.
  • Provide level 1 support in the maintenance of the Electronic Records Systems (EDMS & PDMS) to ensure system availability and performance through basic trouble shooting, and where necessary, escalation, follow up and closure of any system anomalies
  • Implement data management protocols for Bank records to facilitate the creation of new records through the administration and control of the File Trail master-list and Barcode data-base; i.e. ensure availability of appropriate meta-data to facilitate effective and functional indexing of records
  • Generate both custom and standards reports to respond to any information requirements by management on matters of records management.
  • Ensure proper configuration and functionality of the Radio Frequency Identification System (RFID) through regular tests and closure of any system performance issues.
  • Implement quality assurance procedures to ensure documents are captured in EDMS and PDMS against the correct and matching meta-data, and with no duplications.
  • Implementation / compliance with the records management policies and procedures.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

All candidates who wish to join the one of Africa’s biggest Banking Groups, Standard Bank in the aforementioned capacity are encouraged to Apply Online by visiting Link below. 

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Officer, Records Quality Assurance Job at Stanbic Bank Uganda

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