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Full-time
Manager Partnership Support Job at Tanzania Commercial Bank
Tanzania Commercial Bank
Job Description
Tanzania Commercial Bank is seeking a Manager Partnership Support to coordinate strategic partnerships that drive the bank's digital products, including loans, savings, and insurance. The successful candidate will ensure seamless collaboration with external partners and provide operational support to enhance product uptake and customer experience. This role focuses on tracking deliverables and supporting relationship management to drive revenue growth through digital innovation.
Duties, Roles and Responsibilities
- Assist in monitoring partnership performance and ensuring compliance with contractual obligations.
- Act as a liaison between internal product teams and external partners to ensure smooth integration and operations.
- Track partner commitments, follow up on pending issues, and ensure timely resolution.
- Maintain an updated partnership database, dashboards, and performance trackers.
- Draft and review correspondence, reports, proposals, and MoUs related to digital financial products.
- Coordinate partnership-related meetings, workshops, and product launches, including preparing agendas, presentations, and minutes.
- Provide support in handling day-to-day partner requests and escalations.
- Collect and analyze data on partnership performance (customer adoption, transaction volumes, and revenue contribution).
- Prepare periodic performance reports and updates for management.
- Support product monitoring, evaluation, and reporting processes to measure impact and identify opportunities for growth.
- Work closely with internal teams (digital banking, product development, operations, and marketing) to align partnership activities with business objectives.
- Support in managing partner relationships to ensure mutual benefit and sustainability.
- Provide insights on customer needs and market trends to improve digital product performance.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://mabumbe.com/jobs/manager-partnership-support-at-tanzania-commercial-bank-may-2026/
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