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Job Summary

Job Title:
Manager – IT Infrastructure Operations and IT Service Management
Employer:
MTN Uganda
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Number of Positions:
Deadline:
Wednesday, 11 February 2026

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MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion. With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population. MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.

Full-time

Deadline: 

11 Feb 2026

Manager – IT Infrastructure Operations and IT Service Management Job at MTN Uganda

MTN Uganda

Job Description

Ensure IT Operational stability, compliancy, secure and processes alignment

Duties, Roles and Responsibilities

  • Operations stability
  • People and Vendor management
  • Alignment of all blue prints
  • Security and compliance
  • Design and deployment of Operational tools
  • Financial management ie capex and Opex


Qualifications, Education and Competencies

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Manager – IT Infrastructure Operations and IT Service Management Job at MTN Uganda

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