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Manager, Client Relations job at CA Global | Apply Now
Are you looking for Administrative Jobs in Uganda 2024? If yes, then you might be interested in Manager, Client Relations job at CA Global Headhunters
Kampala, Uganda
Full-time
Deadline:
23 Feb 2024
About the Organisation
CA Global’s Africa Recruitment headhunting team understands corporate requirements, cultural diversity, and the importance of speedy recruitment for business in Africa. We incorporate our uniquely designed online search tools to find ideal candidates for jobs in Africa. These tools enable the Africa Executive Search and Recruitment team to gain a deep insight into candidates that goes beyond their skills and experience. Using these tools, we give clients an analysis of the African market and create specifications for a best-fit candidate. This provides long-term value for our clients by ensuring an improved likelihood of long-term retention.
Our Executive Search and Recruitment team has a trusted reputation with our clients, offering world-class recruitment solutions while upholding the utmost confidentiality and professionalism.
We also aid jobhunters seeking to further their career by helping them to find and secure jobs in Africa. After sending an application and their CVs to us, we input their information into our candidate database and contact them should there be a suitable position for them. Our regularly updated job boards feature positions in Africa across various sectors, ranging from mid-level to senior roles.
CA Global assists candidates throughout their application process and advises them every step of the way, from the interview through to their acceptance of the position.
Job Title
Manager, Client Relations job at CA Global Headhunters
Job Description
CA Global Headhunters has been retained by the Afreximbank based in Cairo, Egypt to recruit for this position. For more information on the Afreximbank please visit their website www.afreximbank.com. Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Global Headhunters?
Duties and Responsibilities
Implements client coverage for a given portfolio of clients with deliberate cultivation based on proactive individualized plans. These plans would be developed in coordination with the product teams and should be designed to increase client engagement
Implements regional service coverage for provision of an impeccable client service to each client or government organization. This includes timely turn around in terms of responses to client inquiries
Works with other deal team members across the Bank’s products and geographies to ensure timely transaction processing
Generate bankable leads through anticipating customer needs and finding out what information, products or services the customer requires to meet his/her needs, providing clear, accurate and relevant information
Ensuring a strong working knowledge of client portfolios / products with the Bank
Resolving customers’ queries within agreed authority
Producing call reports and file notes after any client meetings, summarising any additional actions required, including follow-up calls and reviewing call reports produced by team members
Sales activity planning, including reviewing existing customer files to identify sales opportunities
Undertaking commercial negotiations
Managing new business pitches
Compliance with legal requirements, industry regulations, organisational policies and professional codes
Assisting in the preparation of annual Regional Strategic and Marketing Plans derived from the Bank’s Strategic Plan for Management’s Approval
Preparing new business Pre-Assessment Memos and Credit Proposals from the region, Product teams and Head Office and making recommendations on the same to the Regional Manager and Director, Client Relations
Where required, representing the Bank in high level meetings, fora and making presentations in conformity with the high standards for which the Bank has become known
Maintaining and improving the Bank’s image across the continent; and
Performing any other duties as may be assigned by Senior Management from time to time.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications and Competencies
Requirements: Qualification and Skill
Bachelor’s degree and post graduate degree in Business Administration, Banking, Finance or other relevant field from a recognized University or a recognized post graduate professional qualification in Banking in lieu of a postgraduate degree
Sound experience of at least 8 years with a leading financial services organisation and familiarity with the major trade finance products to be offered to clients especially syndication, co-financing, club deals, correspondent banking products including letters of credit, factoring, forfaiting, structured trade finance, carbon financing, corporate finance risk participations, project-related financing and considerable knowledge of how these work
Ability to communicate and function in a culturally diverse and change oriented setting with good knowledge of banking practices in Africa
Ability to interact with senior officials of banks, corporates and governments and to represent the Bank in important professional fora where oral presentation of papers will be necessary to high level technical and professional audiences
Excellent verbal and written communication skills in English. Knowledge of the Bank's other working languages is an added advantage (French, Portuguese and Arabic)
Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals.
Ability to demonstrate proof of passion and commitment to the socio-economic empowerment of African countries and the ability to support the achievement of Afrexim bank’s mandate
Ability to demonstrate prior experience in closing deals/transactions relevant to the Banks’ core mandate of promoting intra and extra African Trade
How to Apply
If you wish to apply for the position, please send your CV to Chalden Du Toit at cdutoit@caglobalint.com
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