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About the Organisation
KCB Group is a leading financial services provider in East Africa, offering a wide range of banking products and services. The Group is committed to driving financial inclusion, innovation, and operational excellence while maintaining strong ties with customers and communities across the region.
Manager, Card Systems job at KCB Group | Apply Now
Nairobi, Kenya
Are you looking for IT jobs in Kenya 2025 today? then you might be interested in Manager, Card Systems job at KCB Group
Full Time
Job Title
Manager, Card Systems job at KCB Group
KCB Group
Job Description
The Manager, Card Systems ensures high system availability and provides operational support within the Card Center team. The role includes managing system upgrades, applying patches from system vendors, attending to user issues promptly, and advising the Card business team on new system features and enhancements that could benefit business operations. The Manager will offer technical support in card switch operations, participate in projects involving Card System implementation, and maintain full compliance with payment association requirements. This role requires ensuring that card systems are available 24/7 to meet business demands.
How to Apply
Duties, Roles and Responsibilities
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ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.
Monitor and address system and user-related issues promptly.
Perform system upgrades and apply patches in a timely manner.
Provide advisory support to Card Business on system features and enhancements.
Offer technical support in card switch operations.
Participate in Card System implementation projects.
Ensure the Card Systems maintain 24/7 operational availability.
Guarantee compliance of the Card Management System with payment associations' standards.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education:
Bachelor’s Degree in IT, Computer Science, Computer Technology, or a related IT field.
Experience:
Minimum of 1 year in an IT-related role.
Minimum of 1 year in card systems and switch support.
Strong problem-solving and analytical skills.
Ability to work effectively under pressure.
Good interpersonal and communication skills.
Strong understanding of card systems operations and compliance.
