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Innovation & Digital Officer OM Uganda job at UAP Old Mutual Insurance | Apply Now
Are you looking for Information Technology jobs in Uganda 2025 today? then you might be interested in Innovation & Digital Officer OM Uganda job at UAP Old Mutual Insurance
About the Organisation
UAP Old Mutual Life Assurance is a leading provider of life insurance and investment solutions in East Africa, committed to helping individuals and businesses protect their financial futures. With a strong reputation for trust and reliability, the company has earned widespread recognition for its customer-centric approach and innovative financial products. Known for fostering a collaborative, inclusive, and dynamic work culture, UAP Old Mutual Life Assurance offers its employees a chance to grow professionally while contributing to the organization’s purpose of improving the financial well-being of its customers.
With a rich history dating back to 1947, the company has evolved through key mergers and partnerships, including its acquisition by Old Mutual in 2015, to become a market leader in the region. UAP Old Mutual Life Assurance’s business model focuses on delivering accessible and innovative life insurance products tailored to meet the diverse needs of its clients. The company operates across multiple African countries, reaching a wide customer base and continuing to expand its footprint. Core values such as integrity, innovation, customer focus, and responsibility underpin the company's operations, while its commitment to corporate social responsibility (CSR) is reflected in initiatives supporting community development, financial literacy, and sustainability. For more information, visit www.uapoldmutual.co.ug.
Kampala, Uganda
Full Time
Job Title
Innovation & Digital Officer OM Uganda job at UAP Old Mutual Insurance
UAP Old Mutual Insurance
Job Description
Job Title: Innovation & Digital Officer OM Uganda
Organisation: UAP Old Mutual Insurance
Duty Station: Kampala, Uganda
Duties, Roles and Responsibilities
The innovation & digital role helps the company set and execute innovation & digital strategies that will drive revenue including digital, improve customer engagement, optimize operations and create new business value.
Develop a clearly defined and compelling innovation & digital strategy for the company and ensure that all relevant initiatives are fully integrated into the strategic planning process for leadership commitment, resource allocation and execution
Lead company innovation & digital transformation process and all other executives and functions in the rollout of digital initiatives and capabilities, fully integrating business and technology, and closing digital performance gaps that exist in and between the various functions and business units of the organization
Determine key influencers and empower them with tools to promote brand loyalty on digital and social company platforms
Work with teams across the business to generate innovative solutions for products, services, processes, customer experiences, marketing channels, and business models.
Own and monitor the digital innovation project portfolio, while deployment of the individual projects may rest with other executives and teams
Ensure digital innovation and transformation initiatives create value by improving customer engagement and loyalty, driving new revenues, or achieving new efficiencies.
Monitor and report on the ROI outcomes of digital projects and investments – linked to enterprise KPIs – with the goal of demonstrating the positive impact from these initiatives
Build, manage, and continue to grow an internal and external digital innovation ecosystem, tapping into competencies across and beyond the organization (in an external partner network) to apply digital technologies to the business
Developing Digital Talent- work closely with HC to create and maintain an innovation and digital culture and to build digital capabilities across the company
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
University degree in business, technology or equivalent
Digital Innovation management
Core business processes and associated technical solutions
Experience:
Minimum of 3 years in Digital Product Management, innovation management or similar role
Basic understanding of Insurance
Skills and competencies.
Good communication and negotiating skills
Good interpersonal skills
Thorough understanding of insurance
Good communication and stakeholder management skills
Good teaming and interpersonal skills
Strong advocacy for collaborative working skills
Early-stage product experience including strong product development skills
How to Apply
All candidates should apply online at the APPLY Button below
Deadline: 13th November 2025
