Innovation & Digital Officer OM Uganda job at UAP Old Mutual Insurance | Apply Now

The innovation & digital role helps the company set and execute innovation & digital strategies that will drive revenue including digital, improve customer engagement, optimize operations and create new business value.

Develop a clearly defined and compelling innovation & digital strategy for the company and ensure that all relevant initiatives are fully integrated into the strategic planning process for leadership commitment, resource allocation and execution

Lead company innovation & digital transformation process and all other executives and functions in the rollout of digital initiatives and capabilities, fully integrating business and technology, and closing digital performance gaps that exist in and between the various functions and business units of the organization

Determine key influencers and empower them with tools to promote brand loyalty on digital and social company platforms

Work with teams across the business to generate innovative solutions for products, services, processes, customer experiences, marketing channels, and business models.

Own and monitor the digital innovation project portfolio, while deployment of the individual projects may rest with other executives and teams

Ensure digital innovation and transformation initiatives create value by improving customer engagement and loyalty, driving new revenues, or achieving new efficiencies.

Monitor and report on the ROI outcomes of digital projects and investments – linked to enterprise KPIs – with the goal of demonstrating the positive impact from these initiatives

Build, manage, and continue to grow an internal and external digital innovation ecosystem, tapping into competencies across and beyond the organization (in an external partner network) to apply digital technologies to the business

Developing Digital Talent- work closely with HC to create and maintain an innovation and digital culture and to build digital capabilities across the company