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Hybrid – Full-time Remote
Hotel Operations Manager Job at Venmac Resources Limited
Venmac Resources Limited
Job Description
Venmac Resources Limited is seeking a Hotel Operations Manager to translate and execute strategies into operational excellence. The role involves overseeing hotel divisions, coordinating the executive office, and implementing marketing plans to drive occupancy and profitability.
Duties, Roles and Responsibilities
- To translate and execute strategies into operational excellence.
- To take responsibility for the hotel.
- Effectively coordinate the Executive Office to ensure efficiency.
- Will provide input for the creation and implementation of promotional activities with all Divisions.
- Conduct comprehensive research to understand the hotel market dynamics, including demand trends, competitor analysis and customer preferences.
- Implement dynamic pricing strategies to maximise Revpar, reacting to demand fluctuations and market conditions.
- Have a clear & concise business acumen and be able to review and scrutinise financial accounts.
- Build a high performing team and provide training and incentives to motivate them to meet and exceed key performance goals. This is a hands on role, leading from the front and working closely with the team.
- Ensure that all company standards & ethics are adhered to at all times.
- Utilize revenue management techniques such as forecasting, inventory management, and distribution channel optimisation.
- Responsible for the development and actioning of hotel sales & marketing plans.
- Enhance the overall guest experience to help drive occupancy. Focus on service quality, guest satisfaction and IHG One Rewards to deliver guest loyalty.
- Continuously monitor key performance indicators (KPIs) and adapt strategies based on real time data to remain competitive in the market.
- Manage operational costs effectively, to maintain profitability, while achieving growth targets.
- Ensure that all statutory requirements are complied with at all times.
- Be a confident presenter to showcase hotel results to relevant stakeholders
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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