Homecare Coordinator job at Swisscontact | Apply Now

KEY RESPONSIBILITIES

Nursing care coordination

• Conduct care assessment for all clients at service inception

• Create care plans for the patients and explain the care plans to the patient-assigned caregiver

• Evaluate, review, and rate the care givers based on outcomes and client’s/patient’s experience

• Monitoring of client’s outcomes and service quality audits to ensure desired expectations

• Provide continuous education and CMEs to all care givers and company nurses

• Lead a team of inhouse care-relievers to respond timely on relief to ensure client service continuation.

Review and analysis of all daily care givers/nurses

• Review the daily care givers and Nurses reports

• Regular contacts and visits to clients for continuous assessments

• Conduct continuous assessments on clients from clients’ feedback report

• Recommend and implement care plan changes based on patients’ outcome

In-house deployment of nurse services.

• Provide professional home nursing services to the clients e.g drug management, insertions, catheterizations, wound managements etc 

• Management of outcomes of the home nursing services.

• Provide technical support to the in houses nurses

• Make ward rounds and market all the Avenue Home care products

Quality assurance management

• Conduct visits to clients, caregivers, and nurses to review patients’ satisfaction/progress.

• Ensure care-givers services are as per care plans and offer the care givers 24-hour technical support

• Identify and make appropriate recommendations for additional services and products per client requirements from time to time as may be appropriate

• Identify and advise on the possible foreseeable risks’ clients onboarding processes at the Hospital level and at home

• Report any unethical practice within the Avenue home care business that might jeopardize the life of the business

Management and administrative roles

• Ensuring that the company office has valid operational licenses

• Advisory function on employee recruitment

• Act as the head of patient attendant training and homebased care in Kisumu

• Take part in company management process e,g formulation of new policies and SOPs

• Ensuring there is enough equipment both for training and for homebased care 

• Managing the students and all the homecare locum employees in Kisumu

• Documenting and keeping records of the company

• Facilitating the payment of the company locum employees in liaison with the Human resource department.

• Playing part in students certificate preparation and issuance

• Collection of all the company payments and raising the due invoices

Training coordinator roles

• Marketing of the course within Kisumu and to all other Avenue Home care training centers.

• Conducting students’ recruitment processes

• Supervising and management of the locum trainers

• Clinical deployment and supervision of students during the internship

• Computation of students’ results

• Conducting student practical assessment and clinical procedures

• Instilling and enforcing the institutional code of conduct and ethics among students