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About the Organisation
Graduate Trainee – Back Office job at Watu Credit Ltd | Apply Now
Kampala, Uganda
Watu Credit, established in 2015 and headquartered in Mombasa, Kenya, is a dynamic non-bank financial institution dedicated to fostering financial inclusion by providing accessible asset financing solutions, particularly for motorcycles and three-wheelers. With a mission to empower individuals and businesses through innovative financial services, Watu Credit has earned recognition for its commitment to customer-centricity and integrity.
The company cultivates a collaborative and inclusive work environment, offering employees opportunities for professional growth and development. As a rapidly expanding organization, Watu Credit provides a range of job opportunities, including roles in human resources, customer care, and territory management, with flexible work arrangements. Since its inception, the company has evolved by integrating technology into its business model, delivering both secured and unsecured lending primarily via mobile services.
Operating across multiple African countries, Watu Credit employs between 1,000 to 5,000 individuals, reflecting its significant presence in the region. The company's core values encompass integrity, innovation, customer-centricity, and sustainability. Demonstrating a strong commitment to corporate social responsibility, Watu Credit actively engages in initiatives aimed at promoting financial literacy and economic empowerment within the communities it serves. For more information, visit their website at www.watuafrica.com.
Are you looking for Graduate Trainee jobs in Uganda 2025 today? then you might be interested in Graduate Trainee – Back Office job at Watu Credit Ltd
Full Time
Job Title
Graduate Trainee – Back Office job at Watu Credit Ltd
Watu Credit Ltd
Job Description
Job Opportunity: Graduate Trainee – Back Office
Location: Kampala, Uganda
Company: Watu Credit Ltd
We are seeking a motivated and detail-oriented Graduate Trainee – Back Office to join our growing team. This role offers recent graduates hands-on experience in administrative and operational functions, helping to build a solid foundation for a successful career in the corporate world.
Position Overview
Job Title: Graduate Trainee – Back Office – Watu Simu
Reports To: Back Office Supervisor
As a Graduate Trainee – Back Office, you will be responsible for verifying and ensuring the accuracy of data related to client loans. You will flag discrepancies for correction, support back-office operations, and contribute to seamless onboarding processes.
How to Apply
Duties, Roles and Responsibilities
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
All interested and qualified candidates should submit an updated CV through the link provided in the job listing.
📌 Note:
Only shortlisted candidates will be contacted.
Any attempt to influence the recruitment process will result in disqualification and blacklisting.
🗓 Application Deadline: Friday, 24th October 2025 by 5:00 PM
👉 CLICK THE APPLY BUTTON BELOW TO VIEW FULL DETAILS AND APPLY
Perform data entry and verification during key stages of the client onboarding process in line with service level agreements (SLAs).
Validate the authenticity of client documents and information by contacting clients for confirmation.
Clearly state reasons for rejecting any loan applications during the verification process.
Collaborate with supervisors to resolve onboarding system issues (OBS).
Ensure all sales are finalized within set timelines and follow up on any pending cases with field officers.
Adhere to company policies, procedures, and code of conduct in all activities.
Undertake any additional work-related duties assigned by management in support of company goals.
Proactively suggest improvements and innovations to enhance operational efficiency.
Provide support in other back-office functions as needed.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Business Administration, Commerce, Economics, or a related field.
Strong communication and interpersonal skills; fluency in English and at least one local language (e.g. Luganda, Runyankole, Rutooro, Rufumbira, Rukiga, Ateso, Acholi, Langi, Kumam, Lumasaba, Swahili, Lugbara, etc.).
Excellent attention to detail and organizational skills.
Good verbal and written communication abilities.
Proficiency in Microsoft Office and Google Workspace (especially Google Sheets); ERP system experience is a plus.
Ability to work both independently and collaboratively.
Eagerness to learn and grow professionally within the organization.
Strong relationship-building and customer engagement skills.
Ability to work under pressure and handle multiple tasks efficiently.
