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Full-time
Front Desk Officer Job at DEED Microfinance
DEED Microfinance
Job Description
The Front Desk Officer will be responsible for the following duties:
Welcoming clients and visitors to the office and directing them to the appropriate departments or staff. Handling incoming phone calls, emails, and other inquiries in a professional and timely manner.
Duties, Roles and Responsibilities
- Providing information to clients about the organization’s services, loan products, and procedures.
- Managing the front office area and ensuring a professional and organized reception environment.
- Scheduling appointments and coordinating meetings for staff when required.
- Receiving, recording, and distributing incoming correspondence and documents.
- Maintaining proper filing systems and updating office records.
- Assisting with administrative duties such as preparing reports, data entry, and document management.
- Supporting communication between clients and internal departments.
- Monitoring and replenishing office supplies and ensuring availability of necessary materials.
- Maintaining confidentiality of client and organizational information.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested Candidates are encouraged to submit their application letter, resume, copy of academic documents and supporting documents as one single PDF document to recruitment@deedmicrofinance.com
Deadline: 21st March 2026
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