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About the Organisation
FNB is a division of FirstRand Bank Limited, a leading South African financial institution known for its innovation, customer-first approach, and commitment to integrity and excellence. As a progressive bank, FNB values collaboration, diversity, and adaptability, offering a dynamic environment where forward-thinking professionals can thrive and grow.
Fraud Administrator job at FNB (First National Bank) | Apply Now
Johannesburg, South Africa
Are you looking for Bank jobs in South Africa 2025 today? then you might be interested in Fraud Administrator job at FNB (First National Bank)
Full Time
Deadline:
19 Jul 2025
Job Title
Fraud Administrator job at FNB (First National Bank)
FNB (First National Bank)
Job Description
The Fraud Administrator will be responsible for delivering accurate and timely administrative support within the fraud management function. This includes executing reporting duties, participating in fraud investigations, and managing data related to fraud cases. The role also involves attending key forums, ensuring proper documentation for investigations, liaising with stakeholders, and contributing to fraud recovery initiatives. The successful candidate must be analytical, attentive to detail, and capable of working in a high-integrity, compliance-driven environment.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLINE APPLICATION ONLY!
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How to Apply
Provide accurate and efficient administrative support to fraud management teams
Report and update information related to fraud incidents across all relevant systems
Investigate fraud cases and compile comprehensive evidence, including internal/external expert consultation
Record fraud cases in internal and external databases
Participate in internal and external fraud forums and share findings and insights with colleagues
Prepare fraud-related documentation for legal or investigative purposes
Conduct recovery activities and assist in managing risks related to internal or external fraud
Monitor and validate referrals to the forensics team
Provide floor interaction support and training to staff regarding fraud prevention
Deliver fraud reports, findings, and recommendations based on collected evidence
Execute fraud detection and administration duties in compliance with rules and regulations
Compile and communicate timely reports and analytics to relevant stakeholders
Promote a culture of service excellence by delivering proactive and innovative solutions
Ensure all activities comply with relevant laws, including the National Credit Act (NCA)
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Relevant administrative, risk management, or fraud-related qualifications are advantageous
Strong attention to detail and administrative skills
Experience in fraud administration or investigation is preferred
Familiarity with legal evidence procedures, data recording, and fraud systems
Excellent communication and stakeholder management abilities
Strong analytical thinking and ability to interpret data accurately
Must pass a credit record check as per National Credit Act requirements
High level of integrity and ability to manage sensitive information confidentially
Ability to work under pressure and meet strict deadlines
