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Full-time
Field Supervisor Job at Total Security Surveillance
Total Security Surveillance
Job Description
Total Security Surveillance is looking for a Field Supervisor to support the Operations Officer in overseeing guard force operations. The role focuses on managing deployment, enforcing discipline, and ensuring digital compliance across various assignments.
Duties, Roles and Responsibilities
- Execute and manage daily guard deployment to ensure all assignments are fully covered.
- Prepare and maintain duty rosters, daily attendance, off-duty schedules, and leave plans for all guards.
- Manage suspended offs by keeping an updated Suspended Off Register and ensuring timely recovery.
- Verify guard attendance daily through physical checks and mandatory digital QR code scanning.
- Ensure all guards have valid name tags with QR codes, worn visibly, and updated at all times.
- Enforce digital compliance by ensuring 100% scanning for reporting on duty, off duty, and patrol points.
- Conduct regular field supervision to check grooming, uniform standards, discipline, and readiness for duty.
- Ensure all guards understand and follow SOPs and assignment-specific instructions.
- Identify, document, and address discipline cases at assignment level in line with company procedures.
- Escalate all disciplinary issues promptly to the Operations Officer and Area Manager for further action.
- Provide support for investigations by submitting factual and accurate incident and disciplinary reports.
- Monitor assignment conditions and immediately report incidents
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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