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About the Organisation
Volvo Trucks, a division of the Volvo Group, is a global leader in transport solutions, committed to shaping the future with safe, efficient, and sustainable practices. With nearly a century of innovation and a workforce of approximately 100,000 people worldwide, the company continues to lead the way in electromobility, automated driving, and connectivity. Volvo Trucks operates with a culture of care, collaboration, and continuous development.
Field Contracts Specialist job at Volvo Trucks (Part of the Volvo Group) | Apply Now
Johannesburg, South Africa
Are you looking for Management jobs in South Africa 2025 today? then you might be interested in Field Contracts Specialist job at Volvo Trucks (Part of the Volvo Group)
Full Time
Deadline:
9 Jun 2025
Job Title
Field Contracts Specialist job at Volvo Trucks (Part of the Volvo Group)
Volvo Trucks (Part of the Volvo Group)
Job Description
The Field Contracts Specialist will play a key role in managing and optimizing after-sales service contract portfolios. The role involves drafting, negotiating, and revising customer contracts; identifying performance risks and opportunities; collaborating across departments; and presenting data-driven recommendations. The successful candidate will ensure compliance with contractual obligations and deliver customer value through effective administration and reporting. This position reports to the Pricing and Quotation Manager and requires frequent collaboration with departments such as Claims, Legal, Finance, and Sales Operations.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Build and maintain strong relationships with customers and internal sales teams
Manage and analyse customer contract portfolios
Draft, revise, and negotiate contract quotations and extensions
Identify and present contractual improvement opportunities
Collaborate with internal departments to implement contract changes
Report on and administer Uptime product offerings
Ensure proactive contract administration and compliance
Deliver value through effective portfolio and unit management
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications:
Diploma or Degree in one of the following:
Business Administration
Logistics or Supply Chain Management
Finance or Accounting
Transport Management
Marketing or Sales
Experience:
3–5 years in a specialist or analytical role, preferably within after-sales or service contracts
Experience in the transport industry and contract management is advantageous
Skills and Competencies:
Microsoft Office (Word, Outlook, PowerPoint)
Excel (Advanced level)
Excellent negotiation, planning, and interpersonal skills
Strong customer orientation
Effective time management and adaptability
Verbal and written communication skills
Ability to network and meet deadlines
Strategic thinking and initiative-taking
Key Competencies:
Deciding and Initiating Action
Presenting and Communicating Information
Delivering Results and Meeting Customer Expectations
Planning and Organising
Relating and Networking
Adapting and Responding to Change
Persuading and Influencing
Working with People
Upholding Principles and Values
