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Business Development & Prospecting

• Conduct daily field-based “foot soldier” mobilization to identify potential borrowers and depositors within assigned markets and business hubs.
• Market the institution’s unique value proposition—focusing on speed, accessibility, and support for business “builders”
• Achieve and exceed monthly targets for loan disbursements and new account openings.

Client Relationship Management

• Guide prospective clients through the application process, ensuring all required documentation (KYC) is accurate and complete.
• Conduct site visits to assess the nature of the client’s business, character, and ability to repay.
• Maintain a professional and empathetic relationship with clients to ensure high retention rates.

Portfolio Quality & Monitoring

• Monitor the repayment behavior of your assigned portfolio and engage in proactive follow-ups to prevent arrears.
• Educate clients on basic financial literacy and responsible borrowing to ensure business sustainability.
• Collaborate with the Credit and Risk teams to ensure that only viable businesses are onboarded.

Reporting & Strategy

• Maintain an updated sales pipeline and provide daily/weekly activity reports to the Sales Manager.
• Identify market trends and competitor activities, providing feedback to help refine our product offerings.