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Full-time
Customer Service Intern Job at Kenya Network Information Centre (KENIC)
Kenya Network Information Centre (KENIC)
Job Description
The internship program offers a valuable opportunity for individuals to gain hands-on work experience, expand their knowledge, refine career goals, and build a professional network with mentors. As a customer service intern, you will actively support various initiatives, participating in the planning and execution of customer care activities
Duties, Roles and Responsibilities
- Contact registrants on domain renewal
- Respond to customer inquiries, complaints and follow the necessary procedures to escalate unresolved issues.
- Assist in conducting customer surveys
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
