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Full-time
Customer Relationship Officer Job at Sprint Internet Uganda
Sprint Internet Uganda
Job Description
The Customer Relationship Officer is responsible for managing client relationships, ensuring customer satisfaction, and supporting customer retention through effective communication and service delivery.
Duties, Roles and Responsibilities
- Serve as the primary contact for customer inquiries and support requests.
- Resolve customer complaints and escalate issues when necessary.
- Maintain accurate customer records and CRM systems.
- Follow up with customers to ensure satisfaction with services provided.
- Support sales and marketing teams with customer engagement initiatives.
- Prepare customer service reports and feedback analysis.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested candidates are encouraged to submit their applications and CVs via email hr@sprintug.com
Deadline: 15th March 2026
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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