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Job Summary

Job Title:
Customer Relationship Manager
Employer:
Keti AI
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Business administration jobs
Number of Positions:
Deadline:

Related Jobs

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Support Services Officer Job at Clarkson Insurance Brokers

18 February 2026
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Clarkson Insurance Brokers

Office Assistant / Messenger Job at Clarkson Insurance Brokers

18 February 2026
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IMK Business Consultants (IMK)

Tailor Job at IMK Business Consultants (IMK)

28 February 2026
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Uganda Bankers Association (UBA)

Chief Economist Job at Uganda Bankers Association (UBA)

27 February 2026
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Assistant Training Officer Job at Agri-Industrial Security Guards

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Keti AI was founded with a simple yet powerful vision: to eliminate barriers to quality healthcare in Africa. We leverage cutting-edge artificial intelligence and telemedicine technology to connect patients with healthcare providers, regardless of location or economic status.

Full-time

Customer Relationship Manager Job at Keti AI

Keti AI

Job Description

We are looking for a proactive and people-oriented Customer Relationship Manager to build, maintain, and strengthen relationships with our users, partners, and healthcare providers. You will be the voice of the customer inside Keti AI and play a key role in ensuring excellent user experience and long-term loyalty.

Duties, Roles and Responsibilities

  • Build and manage strong relationships with clients, partners, and users
  • Act as the main point of contact for customer inquiries, feedback, and support
  • Ensure high levels of customer satisfaction and retention
  • Collect and analyze customer feedback to improve products and services
  • Coordinate with internal teams (tech, operations, marketing) to resolve issues
  • Develop customer engagement strategies and communication plans
  • Track and report on customer success metrics

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Submit Your CV via Email to: info@ketiai.tech

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

Customer Relationship Manager Job at Keti AI

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