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Credit Collection Officer job at EBC | Apply Now
Kampala, Uganda
EBC Group (UK) Ltd, founded in 1989, is an award-winning UK-based workplace technology partner specializing in IT services, cloud solutions, communications, print solutions, and data management services. Renowned for its commitment to innovation and excellence, EBC Group has received accolades such as the SDC Awards' Cloud/MSP Project of the Year and recognition as a Top 50 UK MSP by Cloud Tango.
The company fosters a passionate and enthusiastic work culture, approaching each project with unrivaled care and dedication. EBC Group offers a range of career opportunities across various disciplines, supporting professional growth within a collaborative environment. Over the years, the company has evolved by integrating cutting-edge technologies and expanding its service offerings to meet the dynamic needs of its clients.
With a strong presence across the UK, EBC Group serves numerous organizations, delivering tailored technology solutions. The company's core values include innovation, customer focus, and integrity. Committed to corporate social responsibility, EBC Group engages in initiatives that support community development and environmental sustainability. For more information, visit their official website at www.ebcgroup.co.uk.Endole+2EBC Group+2Dun & Bradstreet+2EBC Group
Are you looking for Finance Jobs in Uganda 2024? If yes, then you might be interested in Credit Collection Officer job at EBC
Full-time
Deadline:
3 May 2024
Credit Collection Officer job at EBC
EBC
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
The primary responsibility of the Credit Collection Officer is to manage and oversee the collection of outstanding debts from clients or customers. The ideal candidate should have strong communication skills, be detail-oriented, and possess the ability to work effectively in a fast-paced environment.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Contact clients or customers to pursue payment on overdue accounts.
Negotiate payment plans to ensure timely collection of debts.
Monitor accounts to identify outstanding debts and follow up on overdue payments.
Maintain accurate records of all collection activities and customer interactions.
Collaborate with internal departments to resolve payment issues and disputes.
Prepare reports on collection activities and accounts receivable status.
Stayup-to-date on industry regulations and compliance standards related to debt collection.
Provide excellent customer service while maintaining a firm approach to debt collection.


SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL
• Strong negotiation and communication skills.
• Ability to work independently and prioritize tasks effectively.
• Knowledge of debt collection laws and regulations.
• Proficiency in MS Office applications and accounting software.
• Excellent interpersonal skills and a customer-focused attitude.
Educational Requirements
Bachelor's degree in Finance, Accounting, Business Administration, or related field.
Proven experience in credit collection or a similar role.
Interested candidates can send their resumes to cv@welcometoebc.com mentioning "Job Title" in the subject line.

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