Communications Manager job at Wikimedia Foundation | Apply Now

• Overseeing proactive communications and media relations efforts across a wide-ranging portfolio

• Serving as a primary point of contact for the Global Advocacy and Legal Affairs teams; responsible for also liaising with several other Foundation teams, including Product and Technology and Trust and Safety. Provide effective partnership to craft and implement proactive strategic communications plans, with clear objectives and measurable goals that are aligned with the Foundation's annual plan, that deliver tangible results.

• Proactively develop messaging for key initiatives to help guide our communications approach. Build and enhance core narratives around the impact and benefits of the Wikimedia projects to key audiences, with clear proof points.

• Guide, produce, and review a range of communications materials, including press statements, blogs, pitch notes, briefing docs, newsletter copy, and more.

• Ensure that key messages and complex narratives are shaped consistently and clearly for public audiences.

• Build relationships and lead cooperative efforts with internal and external stakeholders at all levels to enable the successful delivery of communications plans.

Leading media relations and crisis communications responses

• Act as a primary media liaison for managing and responding to daily press inquiries in a timely manner. Handle interviews, requests for information, speaking engagements, and more.

• Lead on crisis and rapid response media efforts, including developing proactive and reactive communications plans and materials.

• Evaluate and triage crisis scenarios, responding quickly and demonstrating strong judgment on sensitive, fast-evolving, and complex situations.

• Proactively foster relationships with journalists to enable regular and in-depth coverage of our work.

• Engage cross-Foundation team members at all levels in problem-solving and collaboration on solutions.

• Develop and recommend workflows and systems to enable the team to more effectively handle increasing complexity and crisis situations in our day-to-day work.

Management of people and and external vendors

• Work collaboratively with Senior Communications Manager to help define the goals and direction of the Media Relations team and ensure these are met.

• As a line manager, provide consistent feedback and coaching to direct reports in order to support the team's professional development.

• Manage relationships with external vendors (such as public relations agencies) as directed to deliver goals.