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Business Development & Sales

• Identify and qualify new leads among solar companies, equipment OEMs, distributors, project developers, and development organisations.
• Own the full sales cycle from first contact to signed contract: prospecting, discovery, demos, proposals, negotiation, and closing.
• Prepare and deliver compelling technical and commercial presentations, demos, and proof-of-concept trials.
• Develop and manage a healthy pipeline in the CRM, with clear stages, values, and close dates.
• Support the development and implementation of sales strategies, pricing models, and go-to-market campaigns.
• Achieve and exceed agreed sales targets (revenue, new accounts, devices, and subscriptions).

Solution Engineering & Technical Support (Pre- & Post-Sales)

• Work with clients to understand their technical and operational requirements (systems, data, integrations, and workflows).
• Translate client needs into solution designs, including recommended REMOT configurations, hardware options, and integration approaches.
• Prepare system architecture diagrams, bills of materials, and basic deployment plans for proposals and RFP responses.
• Conduct technical product demos, remote and on-site, including test installations and pilot projects.
• Provide 1st-line technical support during pilots and early roll-out, coordinating with internal engineering teams on complex issues.

Customer Success, Training & Account Development

• Support the onboarding of new customers, including training for technical teams, installers, and management users.
• Maintain strong relationships with key accounts through regular check-ins, performance reviews, and expansion discussions.
• Identify upsell and cross-sell opportunities (e.g., adding more devices, additional modules, value-added services).
• Collect and document customer feedback to inform product improvements.

Internal Collaboration & Market Intelligence

• Work closely with hardware, software, and operations teams to align customer expectations with product capabilities and delivery timelines.
• Provide structured feedback on feature requests, common issues, and market trends.
• Support marketing efforts with technical content (case studies, product sheets, webinars, events).
• Monitor competitor offerings, pricing, and go-to-market approaches, and share insights with the leadership team.