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Job Summary

Job Title:
Collections Officer
Employer:
SLS Solutions International Ltd
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Accounting and Finance Jobs
Number of Positions:
9
Deadline:
Friday, 25 July 2025

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About the Organisation

SLS Solutions International Ltd is a reputable business process outsourcing (BPO) firm committed to delivering professional services across various sectors. The company is known for providing effective customer management solutions, including collections and debt recovery, while maintaining a strong focus on client satisfaction, efficiency, and ethical standards.

Collections Officer job at SLS Solutions International Ltd | Apply Now

Uganda

Are you looking for Accounting and Finance jobs in Uganda 2025 today? then you might be interested in Collections Officer job at SLS Solutions International Ltd

Full Time

Deadline: 

25 Jul 2025

Job Title

Collections Officer job at SLS Solutions International Ltd

SLS Solutions International Ltd

Job Description

As a Collections Officer, the successful candidate will be responsible for managing overdue accounts by initiating contact with debtors and negotiating repayment terms. The role involves making follow-up calls, conducting field visits for high-value defaulters, and resolving disputes in a professional manner. The officer will also be expected to maintain up-to-date records, prepare accurate reports on account portfolios, and ensure that all collection activities comply with the company's internal policies and legal requirements. This is an excellent opportunity for individuals who are detail-oriented, persuasive, and driven by targets.

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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How to Apply

  • Contact debtors and negotiate repayment plans

  • Follow up on overdue accounts to ensure timely collections

  • Conduct field visits to follow up on high-ticket defaulters

  • Professionally handle customer inquiries and disputes

  • Maintain accurate records of communications and payment progress

  • Prepare periodic reports on assigned account portfolios

  • Ensure compliance with legal requirements and company policies

Collections Officer job at SLS Solutions International Ltd

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • Minimum of 1 year of experience in debt collection or a related role

  • Bachelor’s Degree in Business or a related field

  • Strong negotiation and communication skills

  • Excellent time management and problem-solving abilities

  • Additional training in debt collection or call center operations is an added advantage

  • Ability to handle clients professionally and empathetically

  • Female candidates and Persons with Disabilities (PWDs) are highly encouraged to apply

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