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About the Organisation
SLS Solutions International Ltd is a reputable business process outsourcing (BPO) firm committed to delivering professional services across various sectors. The company is known for providing effective customer management solutions, including collections and debt recovery, while maintaining a strong focus on client satisfaction, efficiency, and ethical standards.
Collections Officer job at SLS Solutions International Ltd | Apply Now
Uganda
Are you looking for Accounting and Finance jobs in Uganda 2025 today? then you might be interested in Collections Officer job at SLS Solutions International Ltd
Full Time
Deadline:
25 Jul 2025
Job Title
Collections Officer job at SLS Solutions International Ltd
SLS Solutions International Ltd
Job Description
As a Collections Officer, the successful candidate will be responsible for managing overdue accounts by initiating contact with debtors and negotiating repayment terms. The role involves making follow-up calls, conducting field visits for high-value defaulters, and resolving disputes in a professional manner. The officer will also be expected to maintain up-to-date records, prepare accurate reports on account portfolios, and ensure that all collection activities comply with the company's internal policies and legal requirements. This is an excellent opportunity for individuals who are detail-oriented, persuasive, and driven by targets.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.
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How to Apply
Contact debtors and negotiate repayment plans
Follow up on overdue accounts to ensure timely collections
Conduct field visits to follow up on high-ticket defaulters
Professionally handle customer inquiries and disputes
Maintain accurate records of communications and payment progress
Prepare periodic reports on assigned account portfolios
Ensure compliance with legal requirements and company policies
Minimum of 1 year of experience in debt collection or a related role
Bachelor’s Degree in Business or a related field
Strong negotiation and communication skills
Excellent time management and problem-solving abilities
Additional training in debt collection or call center operations is an added advantage
Ability to handle clients professionally and empathetically
Female candidates and Persons with Disabilities (PWDs) are highly encouraged to apply


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