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Collection Officer job at Aldelia | Apply Now
Kampala, Uganda
Full-time
Are you looking for Finance Jobs in Uganda 2024? If yes, then you might be interested in Collection Officer job at Aldelia
ALDELIA is a premier global service provider specializing in Human Capital and Corporate Social Responsibility (CSR). Their core offerings include expert recruitment services (headhunting) for both local talent and expatriates, comprehensive payrolling management, efficient outsourcing solutions, and technical assistance. With operations spanning over 35 countries across Africa, the Middle East, and South America, ALDELIA is committed to delivering exceptional human resource solutions tailored to meet the unique needs of diverse markets.
Aldelia, founded in 2005 by Cédric Filet in London, is a global human resources advisory firm dedicated to delivering compliant, world-class, and innovative HR solutions to companies and communities, with a particular focus on emerging markets in Africa and Latin America. The company has earned a reputation for excellence and professionalism, establishing itself as a trusted HR partner for over 7,000 blue-chip multinationals and SMEs across more than 30 countries.
Aldelia fosters a diverse and inclusive work culture, emphasizing continuous learning and development, and offers various career opportunities through its global network. The firm's evolution includes the creation of Areeba Jobs in 2019, Africa's first AI-assisted job-matching platform, and Areeba Skills in 2021, a skills observatory platform, reflecting its commitment to innovation.
With a strategic ambition to establish a presence in every African country and expand in Latin America by 2026, Aldelia aims to be the top Pan-African HR partner for permanent recruitment and workforce outsourcing. Upholding core values of compliance, partnerships, culture-fit, expertise, and creating positive change, the company actively engages in corporate social responsibility initiatives, nurturing growth and delivering positive impact in the communities it serves. For more information, visit their official website at www.aldelia.com.
Collection Officer job at Aldelia
Aldelia
The Collection Officer plays a crucial role in maintaining positive financial health by managing and overseeing the collection of outstanding debts from customers. They are responsible for implementing efficient collection strategies, maintaining accurate records, and ensuring compliance with company policies and regulations.
Develop and implement effective debt collection strategies to minimize overdue accounts and maximize collection rates.
Contact customers to discuss overdue payments, negotiate payment plans, and resolve payment issues in a timely manner.
Maintain accurate records of all collection activities, including correspondence, payment arrangements, and account status updates.
Monitor accounts receivable aging reports and prioritize collection efforts based on the age and amount of outstanding debts.
Collaborate with internal stakeholders, such as sales and customer service teams, to address customer inquiries and resolve billing disputes.
Prepare regular reports on collection activities, outstanding debts, and recovery rates for management review.
Ensure compliance with company policies, procedures, and regulatory requirements governing debt collection practices.
Continuously evaluate and improve collection processes to enhance efficiency and effectiveness.
Build and maintain positive relationships with customers to facilitate prompt payment and resolve issues amicably.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
Proven experience in debt collection or credit management role.
Familiarity with debt collection laws, regulations, and best practices.
Strong negotiation, communication, and interpersonal skills.
Proficiency in Microsoft Office applications and accounting software.
Ability to work independently and collaboratively in a fast-paced environment.
Competencies:
Strong analytical and problem-solving skills.
Excellent attention to detail and organizational skills.
Ability to prioritize tasks and manage time effectively.
Customer-focused with a commitment to providing exceptional service.
Results-oriented with a drive to achieve collection targets
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
