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Collection Officer job at Aldelia | Apply Now
Are you looking for Finance Jobs in Uganda 2024? If yes, then you might be interested in Collection Officer job at Aldelia
Kampala, Uganda
Full-time
Deadline:
May 15, 2024 at 2:00:00 PM
About the Organisation
Aldelia leverages exceptional global experience and a wealth of local knowledge and on-the-ground expertise to deliver innovative, compliant, world-class Human Resource solutions. An unparalleled geographical footprint on the African continent and an established presence in Latin America offers client companies and candidates alike privileged access to some of the world’s most exciting emerging markets.
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Job Title
Collection Officer job at Aldelia
Job Description
The Collection Officer plays a crucial role in maintaining positive financial health by managing and overseeing the collection of outstanding debts from customers. They are responsible for implementing efficient collection strategies, maintaining accurate records, and ensuring compliance with company policies and regulations.
Duties and Responsibilities
Develop and implement effective debt collection strategies to minimize overdue accounts and maximize collection rates.
Contact customers to discuss overdue payments, negotiate payment plans, and resolve payment issues in a timely manner.
Maintain accurate records of all collection activities, including correspondence, payment arrangements, and account status updates.
Monitor accounts receivable aging reports and prioritize collection efforts based on the age and amount of outstanding debts.
Collaborate with internal stakeholders, such as sales and customer service teams, to address customer inquiries and resolve billing disputes.
Prepare regular reports on collection activities, outstanding debts, and recovery rates for management review.
Ensure compliance with company policies, procedures, and regulatory requirements governing debt collection practices.
Continuously evaluate and improve collection processes to enhance efficiency and effectiveness.
Build and maintain positive relationships with customers to facilitate prompt payment and resolve issues amicably.
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Qualifications and Competencies
Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
Proven experience in debt collection or credit management role.
Familiarity with debt collection laws, regulations, and best practices.
Strong negotiation, communication, and interpersonal skills.
Proficiency in Microsoft Office applications and accounting software.
Ability to work independently and collaboratively in a fast-paced environment.
Competencies:
Strong analytical and problem-solving skills.
Excellent attention to detail and organizational skills.
Ability to prioritize tasks and manage time effectively.
Customer-focused with a commitment to providing exceptional service.
Results-oriented with a drive to achieve collection targets
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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