​

Under direct supervision, support delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance 

Perform assigned tasks of generally repetitive nature for import/ export documentation such as receiving, reconciling, consolidating/ summarizing documents and information 

Undertake data capturing activities, feed data into customs operating system and set up master data for transactions 

Screen paperwork, update documentation and support in documentation archiving processes 

Execute filing of customs entries and post-entry work/ transactions Maintain customer part lists 

Support/ maintain operational systems as per instructions Execute back-office duties such as scanning, filing, reporting, etc. 

Regularly update shipment information and physical status Gather required information for duty, tax and billing issues/ discrepancies to support other team members 

Collect data to draft reports and updates for performance monitoring to support other team members Follow defined processes, systems and methods for delivery of assigned tasks 

Check recurring routine issues faced during delivery, else escalate to supervisor for inputs and guidance Research, identify and obtain the permits, licenses, and certificates required for customs clearance and general customs formalities 

Advice customers on legal (e.g. trade compliance – shipments to sanctioned countries) and customs topics Contact customs authorities.