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Claims Officer job at Double Q Company Limited | Apply Now
Kampala, Uganda
Full-time
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Claims Officer job at Double Q Company Limited
Double Q Company Limited, established in 2013 and headquartered in Kampala, Uganda, is a leading authorized distributor of SINOTRUK and XCMG road equipment, specializing in the sale of heavy machinery, trucks, and related spare parts.
The company's mission is to provide high-quality solutions to the construction and transportation industries, earning a strong reputation for reliability and excellence. Double Q fosters a professional and inclusive work environment, offering employees opportunities for growth and development within the heavy equipment sector.
The company has expanded its operations to include a state-of-the-art truck assembly plant in Mpigi, producing vehicles for both domestic and regional markets, including South Sudan, Rwanda, Tanzania, and the Democratic Republic of Congo. Embracing innovation, Double Q integrates services such as vehicle financing, insurance, GPS fleet tracking, and rental services to enhance customer experience.
With a workforce of over 300 employees, the company is committed to corporate social responsibility, notably supporting educational initiatives and community development. For more information, visit their official website at www.doubleq.co.ug.
Claims Officer job at Double Q Company Limited
Double Q Company Limited
Double Q Company Limited is seeking a dedicated and detail-oriented Claims Officer to join our dynamic team. The Claims Officer will be responsible for efficiently processing and managing insurance claims, ensuring timely resolution, and providing excellent customer service
Evaluate insurance claims to determine coverage eligibility.
Investigate claim validity by gathering and analyzing relevant information.
Coordinate with clients, insurance adjusters, and stakeholders to obtain necessary documentation and information.
Review policy terms and conditions to ensure accurate claim processing
Assess damages and losses, negotiating settlements within established guidelines.
Maintain accurate records of claims processing activities and communications.
Provide exceptional customer service throughout the claims process.
Collaborate with other departments to resolve complex claims issues.
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COMMERCIAL
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INDUSTRIAL
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RESIDENTIAL
Bachelor’s degree in business administration, Finance, or related field.
Proven experience in insurance claims processing or a similar role.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Attention to detail and accuracy.
Ability to work efficiently under pressure and meet deadlines.
Knowledge of insurance policies and procedures is preferred.
Proficiency in Microsoft Office Suite and claims management software.
Benefits and Perks:
Competitive salary package
Professional development opportunities
Friendly and supportive work environment
To apply for the Claims Officer position, please submit your resume and a cover letter detailing your relevant experience and qualifications to miria@doubleq.co.ug.
Please include "Claims Officer Application" in the subject line.
Equal Opportunity Statement:
Double Q Company Limited is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. For inquiries or further information about the position, please contact us through miria@doubleq.co.ug.
