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Full-time
Chief Manager Public Sector & Institutions Job at Tanzania Commercial Bank
Tanzania Commercial Bank
Job Description
The Chief Manager – Public Sector and Institutions is responsible for driving business growth within the Public Sector (Central Government, Local Government Authorities, and Government Institutions) and Institutional Banking segments. The role focuses on building and managing strategic relationships, enhancing customer experience, and maximizing portfolio value through effective cross-selling of the Bank’s products and services.
Duties, Roles and Responsibilities
- Drive acquisition of new Public Sector and Institutional clients through targeted marketing of the Bank’s full product suite.
- Develop and maintain a robust pipeline of prospective clients; track, analyze, and convert opportunities into business.
- Execute structured call programs for both existing and prospective clients to identify opportunities and grow the liabilities and asset portfolio.
- Identify and capitalize on cross-selling opportunities across all banking products and services.
- Build and maintain strong, long-term relationships with key stakeholders across government and institutional sectors.
- Ensure high quality, consistent, and timely service delivery in line with the Bank’s standards and client expectations.
- Monitor client satisfaction levels and proactively address service gaps.
- Oversee performance of the existing portfolio, ensuring growth, profitability, and risk management.
- Recommend and negotiate pricing for products and services in line with the Bank’s policies and market dynamics.
- Provide professional leadership, coaching, and mentorship to Relationship Managers and team members.
- Foster a high-performance culture through team engagement, collaboration, and motivation.
- Drive market intelligence gathering and knowledge sharing within the team.
- Work closely with the Digital and Innovation, Treasury, Branch Network, and Operations teams to deliver seamless client solutions.
- Provide regular feedback on market trends, client needs, and product performance to support strategic decision-making.
- Support alignment between Corporate, SME, and Retail segments to enhance cross-selling and client coverage.
- Ensure full compliance with Anti-Money Laundering (AML), Know Your Customer (KYC), and all regulatory requirements.
- Maintain high standards of due diligence and risk management across the portfolio.
- Participate in Asset and Liability Committee (ALCO) meetings, contributing to liabilities strategy and balance sheet management.
- Perform any other duties as may be assigned in line with the Bank’s strategic objectives.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://mabumbe.com/jobs/chief-manager-public-sector-institutions-at-tanzania-commercial-bank-may-2026/
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