Share this Job:

Looking for a rewarding career in Uganda? Checkout the available Plan International Jobs today. Easily apply for current vacancies on AfriCareers.net, and get hired.

Case Management Worker job at Plan International | Apply Now

Are you looking for Management Jobs in Uganda 2024? If yes, then you might be interested in Case Management Worker job at Plan International

Kampala, Uganda

Full-time

Deadline:

May 18, 2024 at 2:00:00 PM

Apply Now

About the Organisation

Plan International started working in Uganda in 1992 to respond to the needs of children affected by a guerilla war in Luwero district.

Since then we have worked alongside communities on many different issues to improve millions of children’s lives.

Our work is aligned with the Global Goals, the African Union’s Agenda 2063 and Uganda’s second National Development Plan. Gender equality and the empowerment of girls and women are at the centre of our work.

Learn More about this Organisation

Plan International Jobs

Job Title

Case Management Worker job at Plan International

Job Description

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

Duties and Responsibilities

Assessment: Conducting comprehensive assessments of clients' needs, strengths, and risks to develop individualized service plans.
Case Planning: Collaborating with clients to set achievable goals and develop action plans to address identified needs, including accessing housing, healthcare, education, employment, and social support services.
Referral and Coordination: Referring clients to appropriate community resources, service providers, and support networks, and coordinating access to needed services to ensure holistic care.
Advocacy: Advocating on behalf of clients to ensure their rights are respected and their needs are met within various systems such as housing, healthcare, legal, and social services.
Monitoring and Follow-Up: Monitoring clients' progress towards goals, conducting regular check-ins, and providing ongoing support, guidance, and encouragement.

Crisis Intervention: Providing immediate assistance and support during crises or emergencies, including safety planning and connecting clients with emergency services as needed.
Documentation and Reporting: Maintaining accurate and up-to-date case records, documenting interactions, assessments, service plans, and outcomes, and preparing reports for internal and external stakeholders.
Cultural Competency: Demonstrating cultural sensitivity and competence in working with clients from diverse backgrounds, respecting their beliefs, values, and cultural practices.
Ethical Practice: Adhering to professional codes of ethics and confidentiality standards, ensuring client privacy and confidentiality are maintained at all times.
Self-Care and Professional Development: Engaging in self-care practices to prevent burnout and maintain emotional well-being, and participating in ongoing training and professional development activities to enhance knowledge and skills.

Qualifications and Competencies

Education: A bachelor's or master's degree in social work, psychology, counseling, human services, or a related field. Some positions may require specific certifications or licensure depending on the jurisdiction and scope of practice.
Experience: Relevant experience working in case management, social services, or related fields, preferably with populations experiencing homelessness, poverty, mental illness, or substance abuse.
Interpersonal Skills: Strong communication, empathy, active listening, and problem-solving skills to build rapport with clients, establish trust, and facilitate positive relationships.
Organizational Skills: Ability to manage multiple cases simultaneously, prioritize tasks, and meet deadlines while maintaining attention to detail and accuracy.

Crisis Management Skills: Ability to remain calm and composed under pressure, effectively de-escalate crisis situations, and provide appropriate support and intervention.
Teamwork: Capacity to collaborate effectively with colleagues, supervisors, interdisciplinary teams, and community partners to coordinate services and achieve positive outcomes for clients.
Computer Literacy: Proficiency in using computer software and electronic case management systems for documentation, reporting, and communication purposes.
Commitment to Social Justice: A strong commitment to social justice, equity, and advocating for the rights and well-being of vulnerable populations, including marginalized communities and individuals facing systemic barriers.