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Case Management Worker job at Plan International | Apply Now

Are you looking for Management Jobs in Uganda 2024? If yes, then you might be interested in Case Management Worker job at Plan International

Kampala, Uganda

Full-time

Deadline: 

May 18, 2024 at 2:00:00 PM

About the Organisation

Plan International is a renowned global development and humanitarian organization dedicated to advancing children's rights and equality for girls. Founded in 1937, Plan International operates in more than 75 countries, working with communities, governments, and other partners to address the root causes of poverty and inequality and to create lasting change.

The organization's work focuses on a wide range of areas including education, health, child protection, economic security, and disaster response. Plan International is committed to ensuring that all children, especially girls, have access to quality education. They implement programs that improve school infrastructure, provide learning materials, and train teachers to create safe and inclusive learning environments. The organization also advocates for policies that promote education for all children.

In the area of health, Plan International works to improve maternal and child health, nutrition, and access to clean water and sanitation. Their health programs include initiatives to prevent and treat malnutrition, provide immunizations, and ensure access to sexual and reproductive health services. By focusing on preventative care and health education, Plan International aims to reduce mortality rates and improve overall health outcomes for children and their families.

Child protection is another critical area of focus for Plan International. The organization implements programs to prevent violence, abuse, and exploitation of children. They work to strengthen child protection systems, support children who have experienced trauma, and promote laws and policies that safeguard children's rights. Plan International also addresses harmful practices such as child marriage and female genital mutilation, advocating for the rights of girls to live free from violence and discrimination.

Economic security programs by Plan International aim to empower communities and families to become self-sufficient. The organization provides vocational training, supports small businesses, and promotes savings and loans groups to help families generate income and improve their livelihoods. By enhancing economic opportunities, Plan International helps to break the cycle of poverty and improve the quality of life for children and their communities.

In times of disaster and conflict, Plan International responds with emergency relief efforts, providing essential supplies, medical care, and psychosocial support to affected populations. Their disaster risk reduction programs also help communities build resilience and prepare for future emergencies.

Plan International places a strong emphasis on advocacy and campaigning to influence policy changes and mobilize support for children's rights and gender equality. The organization's "Because I am a Girl" campaign is a notable example, raising awareness and driving action to address the unique challenges faced by girls around the world.

Earn $ 2.5

Job Title

Case Management Worker job at Plan International

Job Description

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

Duties and Responsibilities

  • Assessment: Conducting comprehensive assessments of clients' needs, strengths, and risks to develop individualized service plans.

  • Case Planning: Collaborating with clients to set achievable goals and develop action plans to address identified needs, including accessing housing, healthcare, education, employment, and social support services.

  • Referral and Coordination: Referring clients to appropriate community resources, service providers, and support networks, and coordinating access to needed services to ensure holistic care.

  • Advocacy: Advocating on behalf of clients to ensure their rights are respected and their needs are met within various systems such as housing, healthcare, legal, and social services.

  • Monitoring and Follow-Up: Monitoring clients' progress towards goals, conducting regular check-ins, and providing ongoing support, guidance, and encouragement.


  • Crisis Intervention: Providing immediate assistance and support during crises or emergencies, including safety planning and connecting clients with emergency services as needed.

  • Documentation and Reporting: Maintaining accurate and up-to-date case records, documenting interactions, assessments, service plans, and outcomes, and preparing reports for internal and external stakeholders.

  • Cultural Competency: Demonstrating cultural sensitivity and competence in working with clients from diverse backgrounds, respecting their beliefs, values, and cultural practices.

  • Ethical Practice: Adhering to professional codes of ethics and confidentiality standards, ensuring client privacy and confidentiality are maintained at all times.

  • Self-Care and Professional Development: Engaging in self-care practices to prevent burnout and maintain emotional well-being, and participating in ongoing training and professional development activities to enhance knowledge and skills.

Qualifications and Competencies

  • Education: A bachelor's or master's degree in social work, psychology, counseling, human services, or a related field. Some positions may require specific certifications or licensure depending on the jurisdiction and scope of practice.

  • Experience: Relevant experience working in case management, social services, or related fields, preferably with populations experiencing homelessness, poverty, mental illness, or substance abuse.

  • Interpersonal Skills: Strong communication, empathy, active listening, and problem-solving skills to build rapport with clients, establish trust, and facilitate positive relationships.

  • Organizational Skills: Ability to manage multiple cases simultaneously, prioritize tasks, and meet deadlines while maintaining attention to detail and accuracy.


  • Crisis Management Skills: Ability to remain calm and composed under pressure, effectively de-escalate crisis situations, and provide appropriate support and intervention.

  • Teamwork: Capacity to collaborate effectively with colleagues, supervisors, interdisciplinary teams, and community partners to coordinate services and achieve positive outcomes for clients.

  • Computer Literacy: Proficiency in using computer software and electronic case management systems for documentation, reporting, and communication purposes.

  • Commitment to Social Justice: A strong commitment to social justice, equity, and advocating for the rights and well-being of vulnerable populations, including marginalized communities and individuals facing systemic barriers.

Enroll for CPA Uganda Course

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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