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a. Data Management & Governance

• Ensure high standards of data quality, integrity, and security by leading data stewardship and governance processes.
• Oversee the design, development, and maintenance of data pipelines and data warehousing solutions.

b. Analytics & Reporting

• Produce executive-level dashboards, KPIs, and analytical insights on passenger flow, on-time performance, revenue, operations, and customer satisfaction.
• Apply advanced analytics techniques, including modeling, forecasting, and A/B testing, to solve commercial and operational challenges.

c. Stakeholder Engagement

• Collaborate with airline, airport, commercial, and operational teams to translate business needs into effective analytics solutions.
• Present business intelligence findings to senior leadership and provide data-driven strategic recommendations.
• Lead external BI partnerships and manage contractors or vendors delivering analytics initiatives.

d. Strategy & Leadership

• Develop and implement a Business Intelligence roadmap aligned with commercial, operational, and safety objectives.
• Lead and mentor a team of BI analysts and data engineers, promoting professional growth and performance management.
• Drive the adoption of cloud-based analytics, modern BI platforms, and scalable data architectures.