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About the Organisation
Jubilee Insurance was established in August 1937 as the first locally incorporated insurance company in Mombasa, Kenya. Over the years, it has grown to become the largest composite insurer in East Africa, offering Life, Pensions, General, and Medical Insurance products and services across the region.
Business Analyst at Jubilee Insurance | Apply Now
Nairobi, Kenya
Jubilee Life Insurance Company of Uganda, a subsidiary of Jubilee Holdings Limited, is a leading provider of life insurance solutions with a mission to offer innovative and comprehensive insurance products that secure the financial well-being of individuals and families across Uganda. Established in 1937, Jubilee Holdings has expanded its presence across East Africa, with the Ugandan arm recognized for its commitment to excellence and customer-centric services.
The company fosters a dynamic work culture that emphasizes integrity, professionalism, and continuous development, offering employees opportunities for growth and a supportive environment. Jubilee Life Insurance provides a diverse range of products, including individual life assurance, pension plans, and corporate insurance solutions, tailored to meet the unique needs of its clients. With a strong presence in Uganda and a commitment to innovation, Jubilee Life Insurance continues to uphold its core values of trust, reliability, and excellence, ensuring financial security for its clients. For more information, visit their official website at https://jubileeinsurance.com/ug/.
Are you looking for IT jobs in Kenya 2025 today? then you might be interested in Business Analyst at Jubilee Insurance
Full Time
Deadline:
3 Jul 2025
Job Title
Business Analyst at Jubilee Insurance
Jubilee Insurance
Job Description
The Business Analyst will manage the end-to-end lifecycle of business requirements. This includes gathering, documenting, and translating business needs into technical specifications, conducting comprehensive solution testing, and collaborating with key stakeholders to optimize digital customer experiences. The role also involves analyzing internal and external data, identifying areas of process improvement, and supporting agile methodologies to ensure rapid, quality-driven delivery of digital solutions.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested candidates should visit the Jubilee Insurance careers page below
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How to Apply
Strategic Responsibilities:
Conduct detailed business analysis and document requirements.
Translate business needs into functional specifications.
Develop comprehensive test cases and lead user testing efforts.
Analyze customer feedback and design optimal solutions.
Benchmark industry practices and ensure regulatory compliance.
Collaborate with stakeholders to enhance digital customer experiences.
Operational Responsibilities:
Elicit requirements using interviews, workshops, surveys, and workflow analysis.
Consolidate and translate requirements into actionable formats.
Evaluate and improve business processes and systems.
Conduct root cause analysis of issues and suggest solutions.
Assist with benchmarking activities and interpret results.
Ensure technical quality assurance before user acceptance testing.
Leadership & Culture:
Ensure products meet both sponsor and consumer requirements through rigorous testing (UAT, SIT, unit testing, etc.).
Partner with business and project teams to optimize operations.
Foster knowledge transfer and continuous improvement.
Corporate Governance:
Adhere to internal policies, standards, and best practices in project execution and delivery.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications:
Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or related field.
Experience:
3 to 5 years of experience in business analysis, preferably in the insurance or financial services industry.
Competencies:
Strong analytical and problem-solving skills.
Excellent communication and documentation abilities.
Proficient in business process modeling and requirements gathering.
Familiarity with digital transformation and customer experience optimization.
Agile methodology knowledge is a plus.
Experience with testing tools and requirement traceability matrices.
