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About the Organisation
Clipboard Health is a fast-growing, Series C tech-driven marketplace platform that connects qualified healthcare professionals with workplaces needing on-demand staffing. Founded to empower individuals to climb the socioeconomic ladder, Clipboard provides a flexible platform that allows professionals to turn extra time and ambition into career growth and financial opportunity.
Headquartered in the U.S. with a global, fully remote team of over 700 professionals, Clipboard Health is a Y Combinator (YC) Top Company, profitable since 2022, and serves millions of shifts annually across long-term care facilities, dental offices, schools, and other healthcare sectors. The company’s mission is simple — to lift as many people as possible through meaningful work opportunities.
Billing Representative job at Clipboard Health | Apply Now
Are you looking for Finance jobs in Remote 2025 today? then you might be interested in Billing Representative job at Clipboard Health
Full Time
Deadline:
22 Oct 2025
Job Title
Billing Representative job at Clipboard Health
Clipboard Health
Job Description
The Billing Representative plays a critical role in ensuring the accuracy, timeliness, and efficiency of the billing and collections process. This includes monitoring assigned accounts, communicating with clients regarding outstanding payments, resolving billing disputes, and coordinating with internal teams such as Sales, Customer Support, and Billing Disputes.
The successful candidate will have strong communication and negotiation skills, the ability to manage sensitive client interactions professionally, and a commitment to achieving a high collection rate while maintaining strong workplace relationships.
This position requires excellent attention to detail, persistence in follow-ups, and the ability to manage multiple accounts simultaneously in a fast-paced, remote work environment.
How to Apply
Duties, Roles and Responsibilities
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply please click on the APPLY button below.
Monitor accounts to identify and manage outstanding debts.
Review account histories and previous billing data for accuracy.
Contact clients via phone and email to follow up on overdue payments and upcoming dues.
Investigate and identify the root cause of non-payment or delays.
Resolve billing discrepancies and coordinate with internal teams for issue resolution.
Report regularly on collection performance and accounts receivable status.
Maintain accurate records of communications, commitments, and payment updates.
Establish and nurture strong client relationships by clearly communicating billing policies, payment terms, and dispute procedures.
Develop SMART action plans for delinquent accounts and escalate critical cases as necessary.
Collaborate with Sales, Customer Support, and Billing Disputes teams to ensure smooth collections processes.
Aim to achieve and sustain a minimum 95% collection rate quarterly.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education and Experience
Open to candidates of all experience levels; practical ability and professionalism are valued over formal qualifications.
Experience in billing, collections, customer service, or accounts receivable is an added advantage.
No specific degree required — strong performance and communication skills are key.
Key Skills and Competencies
Excellent verbal and written communication skills.
High attention to detail and accuracy in financial tasks.
Strong customer relationship management and negotiation skills.
Ability to work independently and manage time efficiently.
Problem-solving and analytical thinking abilities.
Patience and professionalism in handling sensitive payment issues.
Adaptability to new technologies and dynamic workflows.
Familiarity with Google Drive, Slack, Salesforce, or Amazon Connect is a plus.
System & Technical Requirements
A reliable laptop or desktop (no Chromebooks or Linux OS).
Minimum 20 Mbps wired internet connection.
Wired headset for clear communication.
Quiet, distraction-free workspace and stable power supply.
