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Assistant Commercial Officer job at Fort Portal City Service Commission | Apply Now
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Assistant Commercial Officer job at Fort Portal City Service Commission
Fort Portal, Uganda
Full-time
About the Organisation
The Ministry is geared towards facilitating an efficient and effective Public Service through taking care of enabling policies, systems and structures. This focuses on performance for national development and improved quality of life in Uganda.
Job Title
Assistant Commercial Officer job at Fort Portal City Service Commission
Job Description
Assist in preparing, reviewing, and administering contracts, agreements, and purchase orders, ensuring compliance with legal and regulatory requirements, and monitoring contract performance and milestones.
Duties and Responsibilities
Sales Support: Assist in sales activities by preparing quotations, proposals, and sales contracts, liaising with customers, responding to inquiries, and providing product information and pricing details to support the sales team.
Customer Service: Provide customer support and assistance, addressing inquiries, concerns, and complaints in a timely and professional manner, and ensuring customer satisfaction through effective communication and problem-solving.
Order Processing: Process customer orders, purchase orders, and sales contracts accurately and efficiently, entering orders into the system, coordinating with internal departments to fulfill orders, and ensuring timely delivery to customers.
Inventory Management: Assist in managing inventory levels, monitoring stock levels, and coordinating inventory replenishment and allocation to meet customer demand and minimize stockouts or excess inventory.
Supplier Management: Assist in sourcing suppliers, obtaining price quotes, and negotiating terms and conditions for procurement of goods and services, ensuring cost-effectiveness, quality, and timely delivery.
Contract Administration: Assist in preparing, reviewing, and administering contracts, agreements, and purchase orders, ensuring compliance with legal and regulatory requirements, and monitoring contract performance and milestones.
Documentation and Record-keeping: Maintain accurate and up-to-date records, documentation, and databases related to sales transactions, customer accounts, purchase orders, contracts, and inventory management activities.
Market Research: Conduct market research and analysis to identify trends, competitor activities, and customer preferences, gathering market intelligence to support business development and strategic decision-making.
Reporting and Analysis: Prepare regular reports, dashboards, and analysis of sales performance, inventory levels, procurement activities, and customer satisfaction metrics, identifying insights and trends to inform management decisions.
Qualifications and Competencies
Education: A bachelor's degree in business administration, commerce, marketing, or a related field is typically required for Assistant Commercial Officer positions. Some employers may accept candidates with relevant diplomas or certifications.
Experience: Previous experience in sales support, customer service, procurement, or commercial operations is often preferred for Assistant Commercial Officer positions. Entry-level candidates may be considered if they demonstrate relevant skills and aptitude.
Communication Skills: Excellent communication skills, both verbal and written, are essential for Assistant Commercial Officers to interact effectively with customers, suppliers, colleagues, and other stakeholders, conveying information clearly and professionally.
Interpersonal Skills: Strong interpersonal skills are necessary for Assistant Commercial Officers to build relationships, collaborate with team members, negotiate with suppliers, and address customer needs and concerns in a positive and proactive manner.
Organizational Skills: Effective organizational and time management skills are important for Assistant Commercial Officers to manage multiple tasks, prioritize activities, and meet deadlines in a fast-paced and dynamic work environment.
Attention to Detail: Attention to detail is crucial for Assistant Commercial Officers to ensure accuracy in order processing, contract administration, and documentation, minimizing errors and discrepancies in commercial transactions.
Problem-Solving Skills: Strong problem-solving and analytical skills are necessary for Assistant Commercial Officers to identify issues, evaluate alternatives, and develop solutions to address customer complaints, procurement challenges, and other commercial issues.
Computer Skills: Proficiency in using computer software and business applications, including MS Office (Word, Excel, PowerPoint) and CRM systems, is important for Assistant Commercial Officers to perform tasks such as data entry, reporting, and communication.
Teamwork: Ability to work collaboratively as part of a team, supporting colleagues and contributing to a positive and productive work environment, is essential for Assistant Commercial Officers to achieve shared goals and objectives.
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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