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Area Manager job at Lapaire | Apply Now
Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Area Manager job at Lapaire
Kampala, Uganda
Full-time
About the Organisation
Lapaire is a fast-growing company specializing in affordable eyeglasses and eye care services. Founded with a mission to make vision correction accessible to everyone, Lapaire operates in multiple African countries, including Kenya, Uganda, Ivory Coast, and Burkina Faso. The company provides high-quality eyeglasses at competitive prices and offers free eye tests conducted by professional optometrists.
Lapaire's business model focuses on affordability and convenience, ensuring that even individuals in remote or underserved areas can access essential eye care services. They employ innovative strategies, such as mobile clinics and home visits, to reach a broader audience. The company's customer-centric approach emphasizes personalized care and follow-up services to ensure long-term satisfaction and improved vision health.
Lapaire also invests in local communities by creating job opportunities and partnering with local businesses. Their commitment to social impact extends beyond vision correction, as they engage in various initiatives to raise awareness about eye health and the importance of regular eye check-ups.
Job Title
Area Manager job at Lapaire
Job Description
As part of the Operations Department, the Area Manager is responsible for the management, training and development of several branches offering optical services in Uganda. He/She will be requested to travel across the territory to visit the different branches under his/her supervision.
The Area Manager will work under the supervision of the Operations Manager and interact with the different company departments. The Area Manager directly supervises and manages the Branch Managers and their teams of salespeople and Eye specialists. The Area Manager organizes, manages and develops the sales activity of the various branches in accordance with the company's sales policy and targets. They are responsible for increasing the profits of all the branches in their area.
Duties and Responsibilities
Know the Lapaire's products and services, as well as the needs and desires of clients
Increase brand awareness and sensitize potential customers to the fact of seeing well and to vision problems.
Lead, train and inspire teams
Manage and train the Branch Managers on an ongoing basis, sharing knowledge and experience in the commercial and managerial field;
Motivate and support Branch Managers in their day-to-day management of the team and customer relationships to ensure that the sales teams meet and exceed their sales targets
Share and explain objectives to Branch Managers, and ensuring continuous monitoring of the performance of each Branch ; ensure constant communication with Branch Managers to support them where necessary
Develop effective sales strategies and activities
Implement the Lapaire sales strategy in each branch and ensure daily follow up
Monitor the performance of the different branches by identifying problems and providing relevant and effective solutions in order to reach and exceed the objectives set by the sales management: turnover/sales, customer satisfaction, profitability, etc.
Implement a specific sales action plan in coordination with the Marketing team in order to increase the brand's awareness and the agencies' turnover.
Support in the development and opening of new branches under the Operations Manager supervision
Ensure proper respect of company policies and procedures at all levels
Ensure that each branch is well maintained in terms of cleanliness, tidiness, ventilation etc. and that the staff wear correctly the Lapaire uniform in order to well represent the brand
Ensure the proper accounting and financial management of the agencies by conducting regular audits
Supervise the stocks and inventories of the different branches
Handle certain complaints directly from customers, suppliers and delivery staff.
Qualifications and Competencies
Bachelor's degree in Commerce, Business Administration or any relevant field, with +4 years of professional experience in a business/retail setting.
Only candidates with previous experience in store, team and business management will be reviewed!
It is required from candidates to be proficient in accounting and analysis software (Excel etc.)
Customer service-oriented with in-depth knowledge of basic business management processes.
Excellent communication and interpersonal skills are essential.
Personal skills to be successful in this job
Leader: You like to inspire and stimulate your team by sharing experience and knowledge, you lead by example
Organized: You run your business like a pro, no room for doubt
Motivated and passionate: You have a burning desire to succeed and achieve your goals
Accountable/Trustful: Integrity and responsibility in business are your favorite words
People Person: You naturally connect to any type of people, making communication very easy. You support your team in its development and make yourself available to them
Ambitious and self-driven: Always willing to go beyond your targets and keep growing
Negotiator: You know how to influence and convince others, keeping complete integrity.
How to Apply
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
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