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About the Organisation
4 Collection/Relationship Officers – Kampala jobs at Uwezo Microfinance Financial Services Ltd | Apply Now
Kampala, Uganda
Uwezo Microfinance is a prominent financial institution dedicated to providing accessible and affordable financial services to underserved communities, empowering individuals and small businesses to improve their livelihoods. With a strong reputation for reliability and customer-centric services, Uwezo Microfinance is recognized for its role in promoting financial inclusion and supporting economic growth in Uganda.
The company fosters a work culture based on integrity, innovation, and teamwork, offering employees opportunities for professional development and work-life balance through flexible job arrangements. Established with a vision to bridge the financial gap for low-income earners, Uwezo Microfinance has evolved to become a key player in the microfinance sector, leveraging technology to offer tailored loan products, savings plans, and financial education.
Operating across Uganda, Uwezo continues to expand its reach, serving thousands of clients in both urban and rural areas. Guided by core values of empowerment, transparency, and community development, Uwezo also prioritizes corporate social responsibility initiatives that focus on education, healthcare, and poverty alleviation. The company is committed to fostering positive social impact and sustainable development. For more information, visit www.uwezomicrofinance.com.
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in 4 Collection/Relationship Officers – Kampala jobs at Uwezo Microfinance Financial Services Ltd
Full Time
Deadline:
11 Aug 2025
Job Title
4 Collection/Relationship Officers – Kampala jobs at Uwezo Microfinance Financial Services Ltd
Uwezo Microfinance Financial Services Ltd
Job Description
Job Title: Collection/Relationship Officer (4 Positions – Kampala)
Organization: Uwezo Microfinance Financial Services Ltd
Location: Kampala City Centre
Deadline to Apply: Monday, 11th August 2025 by 3:00 p.m.
About the Role:
Uwezo Microfinance is seeking passionate and disciplined individuals to join our team as Collection/Relationship Officers. These roles are field-based and ideal for individuals who thrive on building customer relationships and ensuring timely loan repayments. If you're a proactive communicator and committed to excellent customer service, we want to hear from you.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Submit the following documents:
Application letter specifying the role and location you're applying for.
Updated CV detailing relevant experience.
Copies of academic transcripts and National ID.
Send Applications via Email to: humanresourcemanager@uwezomicrofinance.com
OR Hand Deliver to:
HR Manager
Totala Business Centre,
Suite TBC 8-15,
Namirembe Road, Kampala
Note:
Only shortlisted candidates will be contacted. Uwezo Microfinance is an equal opportunity employer committed to hiring based on merit, discipline, and customer-first values.
Join Uwezo Microfinance – and grow with us, one relationship at a time.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Collect loan repayments securely, accurately, and on time.
Build and maintain strong relationships with clients to foster trust and encourage repayment.
Educate clients on loan terms, schedules, and the importance of financial discipline.
Identify early warning signs of repayment challenges and implement corrective measures.
Submit accurate daily collection and performance reports.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education: Diploma or Degree in Business Administration, Finance, Accounting, Microfinance, or a related field.
Experience: 1–2 years in field sales, customer service, or loan collections (advantageous).
Language: Must be fluent in both Luganda and English.
Skills: Excellent interpersonal, negotiation, and customer service skills.
Integrity: High level of trustworthiness in handling cash and sensitive client information.
Age Range: 20–35 years.
Gender: Females are strongly encouraged to apply.
Remuneration & Benefits:
Starting Net Salary: UGX 400,000
Additional Incentives: Commission and performance bonuses
Daily Benefits: Breakfast, lunch, and airtime
Medical Insurance: Available after 1 year
Career Growth: Promotion opportunities based on performance
