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About the Organisation
2 Receptionists job at Lafab solutions | Apply Now
Kampala, Uganda
Lafab Solutions is a leading Ugandan technology and consulting firm committed to delivering innovative digital solutions that drive efficiency, growth, and social impact, with a mission to empower businesses and communities through customized ICT services and capacity building. Renowned for its reliability, creativity, and client-centric approach, Lafab has earned a strong reputation among government agencies, non-profits, and private sector partners across East Africa.
The company promotes a collaborative and empowering work culture, offering employees opportunities for continuous learning, career advancement, and meaningful contribution to transformative projects. Since its inception, Lafab Solutions has evolved from a small tech startup into a versatile enterprise, expanding its service portfolio to include software development, digital training, IT support, and data systems integration. Its agile business model leverages local insights, modern technologies, and human-centered design to deliver scalable, impactful solutions tailored to client needs.
With operations extending across Uganda and growing partnerships in the region, Lafab’s reach continues to expand, backed by core values of innovation, integrity, teamwork, excellence, and social responsibility. The company is also committed to CSR through initiatives in digital literacy, youth empowerment, and community technology hubs. More information is available at https://lafabsolution.com.
Are you looking for Receptionists jobs in Uganda 2024 today? then you might be interested in Receptionists job at Lafab solutions
Full Time
Deadline:
12 Nov 2024
Job Title
2 Receptionists job at Lafab solutions
Lafab solutions
Job Description
Lafab solutions is recruiting on behalf of our client 2 competent Receptionists to manage the hotel reception areas. These individuals will act as the ‘face’ of the company and ensure visitors receive a warm welcome. To ensure the smooth operation of the front desk and overall guest satisfaction, the ideal candidates’ responsibilities will include coordinating all front desk activities, including calls, reservations, and guest services. They will also handle complaints and ensure proper resolution.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Responsibilities:
• Supervise and coordinate the activities of the front desk staff.
• Ensure all front office employees adhere to the company’s customer service standards.
• Train front desk staff in job duties, safety procedures, and company policies.
• Resolve customer complaints and problems in a timely and satisfactory manner.
• Manage room bookings and reservations.
• Prepare and manage the front office budget and expenses.
• Maintain records related to staffing, operations, and clientele.
• Coordinate with other departments to ensure a smooth stay or visit for the guests.
• Ensure the front desk presents a professional and positive image of the company.
• Generate reports regarding front office operations and services.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Requirements:
2 years and above proven work experience as a Front Desk Manager or Reception Manager in a busy environment.
Certificate, Diploma, or Degree in Hospitality or related fields
Hands-on experience with office machines like printers.
Thorough knowledge of customer service, office management, and basic book keeping procedures.
Proficiency in English (oral and written).
Solid knowledge of MS Office, particularly Excel and Word.
Excellent communication and people skills.
Good organizational and multitasking abilities.
Problem-solving skills.
Working Conditions:
1. Flexible scheduling (including weekends and holidays).
2. Competitive compensation and benefits package.
