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2 Receptionists job at Lafab solutions | Apply Now
Are you looking for Receptionists jobs in Uganda 2024 today? then you might be interested in Receptionists job at Lafab solutions
Kampala, Uganda
Full Time
About the Organisation
Lafab Solutions, originally registered as Great Uganda Jobs Limited on May 10th, 2017, underwent a transformation on June 1st, 2022, when it rebranded as Lafab Solution Ltd to broaden its market presence. Today, we have emerged as a premier Workforce Services provider, dedicated to assisting organizations in connecting with potential employees, offering workforce flexibility through the provision of temporary and casual workers, facilitating recruitment for full-time employees tailored to address specific customer needs,
Job Title
2 Receptionists job at Lafab solutions
Lafab solutions
Job Description
Lafab solutions is recruiting on behalf of our client 2 competent Receptionists to manage the hotel reception areas. These individuals will act as the ‘face’ of the company and ensure visitors receive a warm welcome. To ensure the smooth operation of the front desk and overall guest satisfaction, the ideal candidates’ responsibilities will include coordinating all front desk activities, including calls, reservations, and guest services. They will also handle complaints and ensure proper resolution.
Duties, Roles and Responsibilities
Responsibilities:
• Supervise and coordinate the activities of the front desk staff.
• Ensure all front office employees adhere to the company’s customer service standards.
• Train front desk staff in job duties, safety procedures, and company policies.
• Resolve customer complaints and problems in a timely and satisfactory manner.
• Manage room bookings and reservations.
• Prepare and manage the front office budget and expenses.
• Maintain records related to staffing, operations, and clientele.
• Coordinate with other departments to ensure a smooth stay or visit for the guests.
• Ensure the front desk presents a professional and positive image of the company.
• Generate reports regarding front office operations and services.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Requirements:
2 years and above proven work experience as a Front Desk Manager or Reception Manager in a busy environment.
Certificate, Diploma, or Degree in Hospitality or related fields
Hands-on experience with office machines like printers.
Thorough knowledge of customer service, office management, and basic book keeping procedures.
Proficiency in English (oral and written).
Solid knowledge of MS Office, particularly Excel and Word.
Excellent communication and people skills.
Good organizational and multitasking abilities.
Problem-solving skills.
Working Conditions:
1. Flexible scheduling (including weekends and holidays).
2. Competitive compensation and benefits package.
How to Apply
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Button" Below to submit your Application
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