Territory Lead

Description (Public)

The Territory Lead is responsible for the overall performance, growth and operational excellence of an assigned territory across different districts in Rwanda. The role combines commercial leadership, operational oversight and people management to ensure sales targets are met, construction projects are executed efficiently and customers receive an exceptional experience. Compensation is RWF 320,000-350,000 gross per month depending on experience; the role reports to the District Operations Lead.

Duties, Roles and Responsibilities

Own the end-to-end performance of the territory, ensuring alignment with company growth objectives and operational priorities
Develop and execute localized sales and operational strategies informed by market insights, customer needs and competitive dynamics
Drive achievement of assigned sales and build targets while maintaining strong quality and customer satisfaction standards
Monitor territory performance through data and KPIs, proactively identifying risks and implementing corrective actions
Lead recruitment, onboarding, training and ongoing development of Customer Sales Officers (CSOs) to build a strong sales force
Champion customer-centric practices ensuring a seamless journey from initial engagement through project completion
Strengthen relationships with cooperatives, institutions, local leaders and community stakeholders to expand market reach
Oversee territory-level marketing and activation initiatives to drive demand and brand visibility
Oversee all construction activities in the territory, ensuring adherence to quality standards, timelines and safety practices, and align construction capacity with sales volume
Ensure customer payments are collected per company policies and monitor territory-level financial indicators
Promote accurate and timely data capture and safeguard company resources by reinforcing internal controls
Build, lead and retain a high-performing territory team, providing coaching, mentorship and structured performance feedback

Qualifications, Education and Competencies

Qualifications & Experience:

Bachelor's degree in Business, Sales, Operations or a related field
Experience in field operations, sales leadership or territory management
Experience working in fast-paced or growth-oriented organizations is highly desirable

Skills & Competencies:

Proactive, results-driven leadership with strong business acumen
Strong sales team management and coaching skills
Operational and construction oversight skills
Strong data orientation and financial accountability
Willingness to work in field environments across different districts in Rwanda

How to Apply

About EarthEnable Rwanda

EarthEnable is on a mission to revolutionize the rural housing industry in Africa by making homes healthier, safer, and more sustainable. We empower local communities by training entrepreneurs and masons to install affordable, earth-based housing products—such as floors, plasters, and sealants—that are significantly more cost-effective and environmentally friendly than traditional concrete. Join us in our commitment to dignity, health, and climate resilience as we work to ensure that no one has to live on a dirt floor.