Supervisor Business Operations

• Provide leadership to the operations team, supervising all staff for both the lending and real estate businesses as well as other support staff
• Keep a strong eye on all company digital channels to ensure proper representation of company information and grow their contribution
• Act as member services coordinator providing administrative and operational support to the board of directors
• Take minutes at board and management level, schedule meetings, set agendas, facilitate events, seminars and other administrative duties
• Respond to member needs, coordinate communications, action points and manage the member database, subscriptions and welfare
• Review and process member and customer transactions on a timely basis, ensuring accuracy and compliance with club policies and regulatory requirements
• Prepare budgets and company reports, carry out statistical analysis and guide management decision making
• Play accounting officer roles, reconciliation, database management and prepare final accounts
• Lead business digitisation and transformation, ensuring transactions move to digital channels
• Manage compliance operations with URSB, Land Office, UMRA, KCCA, URA and other bodies
• Analyse applicants' financial status, credit and property evaluations to determine feasibility of granting loans
• Set credit policies, credit lines, procedures and standards in conjunction with the board

Qualifications & Experience:

• Bachelor's Degree or higher
• Business degree holders with a bias in Accounting, Finance or Marketing are preferred
• Knowledge of Administrative and Executive Assistant functions
• Knowledge of lending operations, especially bridge finance and general lending principles
• Strong knowledge of accounting with ability to prepare final accounts and supervise accounting staff

Skills & Competencies:

• Proficiency in MS Office applications with proven typing speed and report preparation
• Highly creative and autonomous self-starter
• Strong customer relationship and service skills
• Technologically savvy and willing to learn with minimal support
• Strong personality and personal initiative