Strategic Operations Manager, AINew!

• Own the Learning.ai measurement framework, defining core metrics for engagement, efficacy, efficiency and AI performance.
• Set the targets the team is held to, including outcomes for AI quality, reliability, safety, bias and fairness.
• Track progress against targets with the Head of Learning.ai and the product and engineering managers.
• Define what AI and product outcomes need to be measured and work with engineering on instrumentation.
• Lead evaluation design for the portfolio, including methods and data collection.
• Scope work and manage external consultants supporting evaluation.

Qualifications & Experience:

• Bachelor's degree in a quantitative or research-oriented field such as statistics, economics, public health, social science, data science or business; a master's degree is preferred.
• Experience designing or managing programme evaluation, monitoring and evaluation or impact measurement.
• Experience in education, global health or international development is preferred.
• Project management experience, including scoping work and managing external consultants.
• Strong quantitative skills, with experience defining metrics, building reporting and turning data into recommendations.

Skills & Competencies:

• Evaluation design and indicator definition.
• Data analysis and decision-oriented reporting.
• Stakeholder management across technical and programme teams.