Spa Attendant (Temporary)New!

• Provide general spa orientation to guests on arrival, including location and use of locker rooms, lounge areas and hospitality stations
• Maintain cleanliness, hygiene and presentation of spa areas, treatment rooms and guest amenities
• Restock towels, linen and amenities throughout the shift and manage laundry flow
• Respond to guest requests courteously and escalate issues to the spa supervisor
• Report maintenance faults and safety hazards promptly
• Follow hotel hygiene, safety and guest privacy procedures

Qualifications & Experience:

• Secondary school education; a hospitality or wellness certificate is an advantage
• Previous experience in a spa, wellness centre or hotel environment preferred
• Good spoken English with Kinyarwanda; additional languages an advantage
• Availability for shifts including weekends and public holidays

Skills & Competencies:

• Friendly, calm and attentive guest manner
• High standards of cleanliness and presentation
• Reliability and punctuality on shifts
• Teamwork with therapists and housekeeping
• Discretion with guest privacy