Shop Supervisor - Consumer role at Biyinzika Poultry Uganda Limited, managing the shop business and operational areas including FMCG product sales, cash management, customer service, and staff supervision at the Kampala Central shop.
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Shop Supervisor - Consumer (3 Positions)
Employer / Company

Biyinzika Poultry Uganda Limited
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Description (Public)
Duties, Roles and Responsibilities
- Ensure achieving of daily sales targets of all products at the shop
- Ensure communicating correct price and product specifications to customers
- Coordinate and ensure reconciling deliveries of products to customers for bulk buyers
- Order Dressed chicken and related products on time and follow up with the sales clerk
- Control and manage stock as prescribed by the Company's SOPs
- Ensure a clean and tidy environment at the shop at all times
- Ensure timely banking of cash collections for all sales made
- Daily cash reconciliation of sold stock and reporting to Sales Manager
- Receive and resolve customer complaints at shop level
- Train and support new staff and provide orientation
- Prepare and submit daily, monthly, quarterly and annual reports
- Effective supervision and performance appraisal of shop staff
Qualifications, Education and Competencies
Qualifications & Experience:
- Degree or Diploma in Sales and Marketing, Business Administration, or related field
- Minimum 1-2 years experience in sales or shop management
Skills & Competencies:
- Knowledge of sales and marketing
- Customer care skills
- Computer literacy
- High level of integrity and honesty
- Professional personal presentation
- Organizational and planning skills
- Good communication and interpersonal skills
- Ability to work under pressure
- Excellent reporting skills
- Willingness to be relocated as per business needs
How to Apply
About Biyinzika Poultry Uganda Limited
Biyinzika Poultry Uganda Limited is a premier integrated poultry producer dedicated to strengthening food security and empowering farmers across Uganda and the East African region. With a robust value chain that includes modern hatcheries, automated feed mills, and an extensive distribution network, we provide high-quality day-old chicks, performance-driven feeds, and safe, hygienic poultry products to commercial and smallholder farmers alike.
Mission
To deliver superior quality products and services to our customers in East Africa while empowering our employees and bringing about a positive impact to homes, businesses, and the communities we operate in.
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