Senior Networks TechnicianNew!

Description (Public)

The Senior Networks Technician keeps network and telephony infrastructure running across regional field sites, handles advanced escalations and mentors local technical staff.

Duties, Roles and Responsibilities

Maintain high-availability LAN/WAN and VoIP telephony infrastructure across regional field sites.
Drive network redundancy and continuous performance optimisation.
Resolve complex Tier 2 technical escalations and perform root-cause analyses on network outages.
Execute scheduled zero-downtime maintenance.
Coordinate with Country ITO teams on system upgrades and standardised network architecture.
Enforce security policies across multi-site field operations.
Monitor system health metrics to maintain zero-downtime standards.
Support and mentor local technical staff across country teams.

Qualifications, Education and Competencies

Qualifications & Experience:

Bachelor's degree or Diploma in Network Engineering, Computer Science, Information Technology or a related field.
At least 2 to 3 years of experience maintaining high-availability enterprise LAN/WAN and VoIP telephony systems.
Demonstrated expertise in network redundancy and uptime optimisation.

Skills & Competencies:

Routing, switching and VoIP troubleshooting.
Root-cause analysis and incident response.
Network security policy enforcement.
Monitoring and performance tuning.
Mentoring and cross-team coordination.

How to Apply

About One Acre Fund Rwanda

One Acre Fund is a non-profit social enterprise that partners with millions of smallholder farmers across Africa to help them grow their way out of hunger and build lasting pathways to prosperity. By providing a 'market bundle' of financing, quality farm inputs, training, and post-harvest support, we empower farmers to increase their productivity and build resilient communities. We are committed to a 'Farmers First' approach, operating with the efficiency of a business to deliver measurable impact at the last mile.