Senior Associate - ClaimsNew!

• Review insurance claims filed by policyholders and confirm the required documentation.
• Ensure all valid claims are paid accurately and within agreed turnaround times.
• Advise policyholders, beneficiaries and intermediaries on claim requirements.
• Maintain accurate claims records and follow up pending documentation.
• Escalate complex or disputed claims with clear recommendations.

Qualifications & Experience:

• Bachelor's degree in a related field.
• Diploma in Insurance.
• At least four years' experience in life claims processing.

Skills & Competencies:

• Claims assessment and documentation review.
• Accuracy and attention to detail.
• Clear written and verbal communication with policyholders.
• Regulatory and procedural compliance.