The Jitu is seeking a Salesforce Administrator to handle routine Salesforce administration, maintain data integrity and provide Tier 1 support to business users across the organisation.
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Information Technology
Salesforce Administrator
Employer / Company
The Jitu Limited
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Description (Public)
Duties, Roles and Responsibilities
- Perform basic Salesforce administration tasks, including user account maintenance, reports, dashboards and workflows
- Assist in training new end-users on the Salesforce platform
- Grow the Salesforce skill set across the organization
- Maintain Salesforce databases and ensure data integrity
- Provide Tier 1 support to business users, addressing immediate operational and technical issues
- Collaborate with various teams to optimize Salesforce functionality and improve user experience
Qualifications, Education and Competencies
Qualifications & Experience:
- Minimum 1-2 years of experience as a Salesforce.com administrator
Skills & Competencies:
- Proficient in Salesforce administration, with a focus on Sales Cloud
- Familiarity with Salesforce.com Admin tools (Admin I certification preferred)
- Ability to manage multiple tasks simultaneously
- Excellent problem-solving skills and a customer-focused attitude
- Strong communication and interpersonal skills
How to Apply
About The Jitu Limited
The Jitu, whose name means 'Giant' in Swahili, is a technology and staffing solutions provider dedicated to proving that Kenyan talent can compete on a global stage. We specialize in providing scalable remote software engineering, business process automation, and administrative support, backed by a team trained in world-class development standards. With a commitment to community-driven values and adaptive staffing, we help businesses across the globe scale efficiently while delivering exceptional value.
Mission
To have a giant impact on the lives of the people of Kenya and the rest of the world by providing high-quality, adaptive technology and staffing solutions.
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